Autentico Monterrey

Bonito pero limitado, atención buena. La comida regular con buena ubicación. Espacio limpio.

房間非常乾淨寬敞，前台和服務生都很nice。

This is a good/weird hotel in a decent area of mty. The staff is really nice when you can find them. Sometimes they just arent there and they don’t answer the phone so you have no choice but wait. The lobby is in the 3rd floor. The hotel itself is not secure, seems like anyone can come in and out. The rear doors are dirty and some are broken. Parking lot is nice but again its not secure. We had an issue with the hot water that they could not fix so they moved us to a nicer room at no additional cost

Carpets in hallways are terribly dirty. Breakfast was not ready at 7:30 PM when we were told. When we arrived we were told the cook came in late and it was going to take 1hr more.

It's ok - pretty minimalist inside, but clean and modern. You have to hang your clothes in an open plan bathroom area, probably too small for a couple, which is something I am not used too. Shower was nice and large, heated up quickly. But there was no door handle signs, so the cleaner tried to come into the room when I was in the shower. Bed was large, comfortable with quality sheets. The TV looked rather small when you sat in bed, but not a major issue. A bit of noise from the bar/restaurant downstairs, I was on the 1st floor, but it didn't go on too late in the evening. There's blackout curtains so it was nice and dark for sleeping in the morning. Tried the inclusive breakfast, watched TV for 10 minutes before someone served me even though is was almost empty, then got charged for a dish because it was not on their inclusive options (wasn't mentioned anywhere on the menu) - food was decent though. The restaurant looked pretty cool, lots of records on the wall and for sale. I usually stay at the NH Collection across the street, so this was to have a change. Whilst this was more trendy place with free valet parking, I think I prefer the other hotel overall, so unlikely to come back for my next visit, but will try again one day. So not terrible by any means, a lot of plus points and a few *******, but there's room for improvement to make it stand out from the neighboring hotels.

The Bed very comfy nice room plus the breakfast included was delicious thank you

The style of the hotel find me interesting, it has it own style, and in my opinion, I liked it too much. It was a nice experience.

Stayed here on a trip to visit the in-laws and had a great experience. The staff is extremely helpful and attentive. The breakfast menu is delicious in the restaurant in the first level. The hotel is in a great location within walking distance from many amenities. I will definitely stay here again next time I’m in town.

It’s got an amazing view, can’t beat the location. Loved the decor, everything was clean and the bed was sooooo comfortable!!!