Verified traveler
22 ธันวาคม 2023
Stayed for 3 nights with 4 friends and it is not a bad place for crashing if you’re going to be out and about most of your trip, but the power happened to be out majority of our stay so we could not use light or power to get ready, it’s not equipped for the disabled (didn’t say they were) so I requested a late checkout being that I was on crutches and needed help carrying luggage up and down the stairs being that there is no elevator and we were greeted by banging on the door starting two hours before our original checkout at 11 am and then a very rude housekeeper continuously banging on our door until we vacated by the agreed upon late checkout time.. noon. They then charged my card without asking and without any mention of an automatic late-checkout fee $50 for the late checkout that we agreed upon… that really did it for me. They refunded the fee after I showed proof they did in fact agree to let us leave at 12 over text, not professional.
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