Kasa la Monarca San Francisco

No toothbrush or toothpaste given, however, they have a 24/7 virtual live chat which are able to be assist on most matters. if unable, they try their very best to accommodate or source for replacement, such as a broken shower curtain. Basic facilities, they have a common lounge which has a fridge and freezer and microwave oven which is accessible from 6 am to 10pm. Very clean place.

The area around the propery seemed unsafe. In the evening some people who were not guests used to gather by the entrance smoking and it was very uncomfortable to enter especially with the lack of guard or someone from the property to have your back incase someone followed you inside.

We really loved our stay at the property! It felt so homey ! We are truly satisfied! Everything’s great and even our virtual concierge was very proactive and attentive. We definitely recommend this to everyone 👍👍 until next time

Average stay. rates are similar to other hotels nearby. biggest plus is their kitchen downstairs where you can cook and save some bucks from the eating nearby expensive outlets. Our toilet seat was shaky. curtains in washroom were loose and fell off nearly missing our head. The person came to fix the stuffs next day and fixed the curtains and said he cannot do nothing on the toilet seats. The use of kitchen was restricted to microwave since the gas line was cut off for 3 days due to works going on in building. I was working from home and the construction was going on near the windows and it was getting really noisy. this went on for 3 days. Please do not lease the property if you know that major works are going on near the rooms. the dishwashing system is terrible. people eat and keep the dirty dishes inside day and night and we never know if the utensils are clean or not. we found curry stains in few plates kept inside for use. lastly we requested the team to please accommodate us till 12pm as our flight got delayed. But they refrained and asked us to check out exactly at 11am or else incur additional charges. We were shocked as we have paid for a weeks stay and for 1 hr extension they wont help. Average stay and poor service. Plus point is nearby location is really good.

This is our third time staying here for a mother-daughter trip because we love the price, location, and community kitchen and living space.

This was great in terms of cost & location. The room was comfortable enough. It was nice that the kitchen has coffee & a communal fridge in case you prefer to cook. The bed was not the best quality though as the mattress was lumpy & it was hard to get comfortable. There was also no front desk, so I had to find a 3rd party place to store my luggage on the day of checkout. I found it to be quiet, fairly priced & a nice no frills option that I will likely use again.

Lack of prompt service. When I checked into my room, it smelled like smoke so I requested another room. But it took more than 30 minutes for them to get me a new room. Then there was the dumb room code change. When I changed my room, they had to give me a new code for my room. But they didn't give me a new code to get into the building. The first day was very chaotic so I wasn't pleased at all.

Didn’t like expectation of guest to clean own room, hotel was kind of in a bad neighborhood, no guest parking or unload/load zone.

Had a great stay! Was worried about the virtual front desk but everything worked out fine!