Guayaba Inn Boutique Hotel

The best thing about this hotel is the personal touch! Angel is reception was very helpful with recommendations, but all the staff is equally friendly. They readily offered help or asked if you needed anything. Our room #2 was large and beautifully appointed. This room has a wood burning fireplace, and it is needed! I had to add an electric heater to supplement since the fire only lasts a few hours, and we visited in Feb! The concrete walls and tile floor are very cold. The bed and pillows are a bit too firm for us. There are plenty of blankets though. I think other rooms have gas fireplaces which might be better in the winter months. I’m sure we could have asked for more wood, the staff is very accommodating. A stocked mini fridge is in each room, and that is handy. We are across from the reception area so you could hear people talking but it wasn’t disturbing ( unless it wakes you up.) Rooms in the back are probably more quiet. The grounds are lush and covered in flowers, and all kinds of orchids. And there is a koi pond with large fish! Plenty of outdoor sitting areas too. The included breakfast is wonderful! A great selection is available and very filling! You can walk to the pedestrian street full of shops and restaurants, which leads to the main square and cathedral. And the opposite direction is to the mirador with a beautiful view of the city. We easily found parking around the corner. For the hotel to attract and retain great employees, they ask that you leave a tip at the end of your stay to be shared amongst all the staff. You pay for your room at checkout, and the recommended tip is 8-10% of the room charge. I think that was a bit high. We stayed four nights. But it is nice that they consider all the employees. But as with socialism, all are equally rewarded even though some are more outstanding!

Guayana Inn is a converted traditional home in the historic district of El Cerrillo. It’s located in the remarkable colonial colonial San Cristobal de las Casas. There are outstanding Orchid and Bromeliad gardens surrounding the Inn’s central patio. Our room was spacious and en-suite, with minibar and free beer. The fireplace was excellent with extra logs supplies to keep us warm on the cold evenings. Breakfast was served not buffet style and was excellent. Staff friendly, professional and helpful at all times.

The place was great and the staff was helpful and friendly. It was very comfortable and the breakfast options were very good. The only minor issue was that the tub in the room wasn’t working, but overall it was a pretty nice spot to stay in San Cris.

We went to San Cristobal for our anniversary and chose the Guayaba Inn based on reviews and we were not disappointed. First off Angel and the rest of the staff were amazing. Angel welcomed us each night and helped book us a few tours while we were in town. Trips to Canyon Sumidero and Lagunas de Montebello are definitely worth it after you have explored the town. Breakfast was included in our booking and it was absolutely delicious each morning. We felt the location was perfect as well. It's not right in the city center, but a short walk away and this was great as it was quiet at night, but for sure very easy to get to the hustle and bustle of the city center. As for the room we had room 6 and this was also amazing. The room was super cozy with a small balcony, fireplace and large bathroom. We slept very well each night. If you are thinking of travelling to San Cristobal we would highly recommend staying here. ~Brett & Adriana

We did not have consisting hot water. Our shampoo and conditioner never got replaced. I could never get a washcloth. The worst part was that there was no heat anywhere in the building. Everyone was very friendly. The breakfast was very good but the coffe very weak.

All staff were very helpful , friendly and accomodating, special recognition for Angel at Front desk , who went above and beyond to help us in every way. Rooms were spacious and well appointed, with fireplaces, tv, internet, wifi etc. Amazing big breakfast, with many choices served from 8-12 daily. Location was perfect close walking to all sites, restaurants etc.

Great, beautiful, tranquil, place to stay. Friendly and kind people. Rooms are spacious, clean and comfortable.

Lovely interior patio, delicious breakfast. We stayed in the big room with cooper tub! Each night they lit a beautiful crackling fire in our room for warmth, which was needed!They connected us to amazing tour guide Mario, who drove us around for three days and is an encyclopedia of knowledge about Chiapas.

Guayaba inn has an excellent service, good food , nice and attentive staff.