Studio 6 San Antonio, TX - Medical Center

Hotel was great,the problem was y'all customer service and app have a 2 hr wait in the hotel lobby while they took my money with a booking number that ever existed but charged me for the room ,then cancelled my booking and said I couldn't get reimbursed for 7 days with no kind of help or assurance on anything,if I didn't stay and make sure I wasn't apart of fraud which I still don't know because I was given a receipt from y'all with just blank zeros on everything but my money still gone ,was embarrassed,made me almost have a nervous breakdown and then asked if I wanted to change a bad review for the experience,there's more including an invalid card sent from y'all to the hotel that coming back as declined after taking my money and justifying a time zone glitch when it's seem like who ever I spoke to was lying or kept hanging up on me and the hotel over a 2 hr period at 11 o'clock night when I just got out of the hospital and had to go threw all this with not even one resolution or apologi but asked to change my review with a blank receipt

Ive been staying here for 5months now and i love it i love the people that work here and there are a good amount of ppl tjat live here as well and its like a big family

The property is not clean and infested with roaches. Don't bothering cooking or using the kitchen. The property didn't have hot water. The lady in the front desk was rude and didn't care about the roaches or the fact that there was no hot water. I would not recommend staying there

There was a cockroach in the fridge & blood in the restroom curtain as well as bugs in the floor but overall the stay was nice it’s a nice hotel from inside.

The lady at the front desk was pleasant. The room however was so roach-infested that I had to check out that night. The lady at the front desk offered to move me to another room but this room was so dirty that I didn't want to take a chance with another room. My son had a transplant recently (the purpose of our trip was for a follow-up to his surgery) and we have been instructed to make sure his environment is clean so we left. I don't recommend this place for anyone especially if you are not a fan of unclean places or roaches. I wish I had read the rest of the reviews first because I would have saved myself the cost of a stay that I did not use.

Easy to get in and out of, checking in was fast and smooth. Staff is very friendly. Room was clean and comfortable.

My stay was,amazing. The african american lady in the front desk was very friendly and helpful. She is amazing.

liked-price, location, property layout, safe, availability, reception desk staff quick and friendly even though only one person. disliked-aroma of non-smoking room, dim, no bedspreads, outside property a bit unkept to include entrance.

Both front desk ladies, and im sorry i dont know their names. They recommended great restaurants and were accommodating when i needed something.