So I get there to check in and they reserved the wrong room for me. I reserved the family suite with 2 queen beds and a sofa bed. The give me a king size bed with sofa bed. I had to sleep my 16 yr old and 13 yr old on the sofa bed. my wife, with our 10 yr old and 12 yr old on the king size bed. I slept on the floor. They had no other rooms available. The lady at the counter was distracted on her phone that when I went to buy snacks from the lobby I also asked for extra blankets, she said ok and got back on her phone and I stood there for almost 3 minutes before she realized I was still standing there, I had to ask her again for my blankets for her to finally get them for me.
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