Hotel is outdated, not clean, pool is extra small compared to the pictures shown in *******, staff is not friendly or helpful especially the valet service manager. He misplaced my car keys and I waited for almost 30min then asked what was the problem, that’s when he decided to tell me they couldn’t find my keys. He was rude and I explained that they were probably inside the car because the car doesn’t lock if they didn’t have the keys. The keys were inside the car. We were almost late to our event because he didn’t want to tell me he couldn’t find them. The front desk staff is always gone and not helpful either. The only good thing about the hotel is the location but I prefer paying more than staying here again.
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