Experience something different at voco® St. Augustine – Historic Area. Set on Anastasia Island, near the St. Augustine Historic District, our lifestyle hotel blends art deco style and a playful spirit. Ride the trolley down the cobblestone streets of St. Augustine's Old Town. Dine on a terrace overlooking the Colonial Quarter. Explore exciting attractions, including the Lightner Museum, St. Augustine Lighthouse, and the Alligator Farm. Enjoy an outdoor concert at The Amp or head to the beautiful Atlantic beaches nearby. Cozy up in designer rooms with refrigerators and invigorating showers. Swim in our outdoor pool and lounge on the sundeck. Enjoy local seafood and coastal fare at our restaurant, BLVD Bistro. Indulge in exactly what you need.
If I could give this hotel 0 stars I would. The recent reviews about the “ updated “ hotel and staff are all true. I did an advanced purchase ( big mistake ) I did digital check again which I always do at any Hilton I stay at and I am always asked for ID at check in just to veirfy and I’m on my way. I DO understand a pre auth charge for parking , any hotel charges etc is put on your card at check in. However, the front desk associate named Sussane put a $150 charge plus a $602 pre auth charge on my card . The $602 was for the advanced purchased I already paid before my stay that did NOT need to be on my card on top of $150. So $750 total pre auth for a $600 pre paid stay? She blamed it on me and said I used digital check in. I ended up checking into room 413 which was disgusting. The tile was cracked . The blinds were broken. There was hair on the floor in the bathroom from the previous stay. I was in the car with my kids for 6 hours and they had the eat so I left the hotel and we decided we didn’t wanna stay there . They settled for a refund for 2 nights ( which I am still waiting for ). I’m told by Michael , the manager 5-7 business days. I’m told by Susanne at the front desk 7-10 business days. When you contact Hilton customer care they contact the hotel for you. I was the told refund was processed on Monday 3/25 then I’m told it’s processed on 3/27 the day I am calling to follow up. They did not want to refund for me for the full stay because I was at the hotel for “ longer then 20 minutes” and Sussane stated they were “ taking pictures of my car” to time how long I was at the hotel. This then goes back to my statement as I did not feel safe here . No where on Hilton does it state that I have a 20 minutes limit . If someone actually cared to look into this further I actually contacted Hilton directly a few days before my stay to try and cancel and get a refund as I was directed too as I read reviews online about this hotel. Upon check out ( and I never slept here ) when the manager Michael was looking at the charges he did say I see what you’re talking about and he reversed the $602 back to me as IT WAS NOT supposed to be there and explained the $150 was only to be on there. Again all okay. ( I have screen shots to prove all this as well) but to be blamed by Sussane the front desk Employee for $602 pre auth charge for using digital check in that Hilton offers is absured, and unprofesional. At times when I called Sussane was very rude . She actually yelled at me about the pre auth charges when she told me I did my self . It’s like she yelled to get a reaction out of me ( which she did) just so she can hang up. Please, look else where for a hotel stay in the historic district. This hotel looks nothing like the pictures and is if need of a serious upgrade. This hotel would probably succeed if they actually took care of it better and address their front desk staff.
First I am going to star saying that I feel sad I am going back home today. The hospitality of the hotel and the service was above and beyond fantastic. The staff was sooo nice and efficient staring from management to the breakfast guy always with a smile . The entire team was great . Hotel’s location is perfect , you can walk to the old city and is safe at night. Rooms were clean and everyday housekeeping service with new towels and soap . I recommend this hotel 100% no doubts every time I come back to st Augustine I will make my home Hotel las Villas 1565. 🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻
With a stay at Oceanview Lodge in St. Augustine (Vilano Beach), you'll be within a 10-minute drive of St. George Street and Castillo de San Marcos National Monument. This beach hotel is 8 mi (12.9 km) from St. Augustine Beach and 3.8 mi (6.1 km) from Flagler College.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
The front desk is staffed during limited hours. Free self parking is available onsite.
Make yourself at home in one of the 28 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include coffee/tea makers, and housekeeping is provided daily.
Enjoy a reprieve from the busy city and relax with us at the newest Hyatt Place in Vilano Beach. Enjoy all the Hyatt amenities in our resort atmosphere where the local food is plenty and signature drinks flow.
ผผู้เข้าพัก2024.01.29
We enjoyed our stay at the Hyatt Place Vilano Beach. It was a close walk to a beautiful, clean beach. We were told the pool wasn’t warm, but turned out it was! We skipped swimming because we weren’t aware until it was too late. The breakfast was great and well stocked. We paid a little extra for a balcony but the view wasn’t good. Don’t waste your money on a balcony. We paid for valet parking which ended up not being necessary. There is plenty of street parking. It was overall a clean hotel and very friendly staff.
ผผู้เข้าพักWe stayed at this venue for two nights for our trip to St. Augustine. The hotel was very clean and had been recently updated. The staff at the front desk were extremely friendly and helpful. We immediately felt comfortable there.
On the first day, we went to breakfast at 9:30. There were no egg products available and a couple of bits of sausage. There were NO FORKS!!! We spoke to the person who oversaw the breakfast and she apologized and said there were no forks. I complained to the front desk and they agreed to take the parking charge ($20/day) from our bill. The following day, the breakfast was fully stocked, even forks!
This hotel is a gem. Close to everything. We would definitely stay there again.
ผผู้เข้าพักThe cleaning staff is very hard working. The room was great for the price besides from the sticking door. Breakfast was what expected and parking was a plus. Landscape died. Courtesy and service at the counter needs to be a bit better. Keys deprogrammed daily. Water pressure at sink was insufficient but shower worked well. Lobby, specially the feeble signature oak staircase gives you a cheap and haunted welcome and feels unsafe....what were they thinking? For the price, i shouldn't be complaining...but it takes so little to improve the experience. So, why not?
MMelanie WNothing bad to say. Everything met expectations. Was a little worried about the distance from Historic Downtown but it’s a short drive/uber. Wasn’t expecting a lot when we arrived as it’s rated a 2 star hotel. I can’t imagine why. Our room was great. Besides the highway being so close this is a great place and I’ll be back. Lots of room for kids to play out back, for a game of tag. Patio was nice to hang out on.