The Collector Inn (Adults Only) - Saint Augustine

This property is quite the gem. The staff is very informative and helpful. Highly recommended and will stay again.

Excellent hotel for its value and service. Excellent, Valet Parking and Staff. It's very safe and I recommend it.

Our first time staying here but we’ve taken trips to St Augustine before. This time we were coming for Night of Lights and wanted somewhere convenient to shops, restaurants, river and decorations and it was easily walkable to all of the above. Plus, the room was cozy, the bathroom clean (borderline) luxurious-feeling. And the staff was extremely hospitable, from lobby to valet. A nice surprise was the humble but delicious breakfast spread the following morning. 5 stars.

Beautiful historical property, so much charm, relaxing atmosphere, close to many restaurants, shopping, attractions.

Beautiful and unique Inn in St. Augustine. Very walkable to all the sights in old st. Augustine. We loved it!

Amazing property and beautiful ambience. Walking distance to everything. Great for an adult vacation

Very happy with our stay here. The property is beautiful including the onsite bar, grounds, and restored historical homes. They offer complementary valet so there is no need to search for parking in downtown St Augustine (which can be a pain). And best of all the service was amazing. Savannah was so warm and welcoming. Would highly recommend.

This hotel was nice however, very unorganized and poorly managed. Upon arrival, the front desk had no idea which rooms had been cleaned or not, so check in took over 30 mins. Later when I returned from dinner my key card would not open my room. A very nice front desk lady Louise helped me go back and fourth several times trying to get the my door open. Eventually, after about 30 mins, I had to stay in a different room with none of my items. No toothbrush, pajamas, etc. In the morning a man came to unlock my door so I could retrieve my belongings, the manager of the hotel Charlie Robles was very rude to me and acted like he was inconvenienced. Charlie offered no apology until I verbally told him he should be apologizing to me for being extremely uncomfortable with non of my items. When I asked for a refund he told me begrudgingly “It’s been taken care of” I asked what he had done to rectify this very unprofessional and uncomfortable situation and he told me he had refunded the $35 charge for both the rooms I rented at the hotel for my colleague and I. Totaling in $70. I think the way I was treated by Charlie was absolutely atrocious, and being that I am also in hospitality management I would recommend this hotel hire a more capable and empathetic hotel manager. Further, I would expect to be refunded for my full stay for my room, that I was not able to spend anytime in, being that I arrived late in the day and had no time to relax after dinner. Will not be returning.

Loved the place. Very historic. Large grounds to wander and very laid back.