Walliserhof Grand-Hotel & Spa Relais & Châteaux

感謝職員為我們upgrade房間，站在露台便能欣賞Matterhorn 美景，很開心。 房間寬敞，有自助備餐處，爐具和煮食用具齊備，很適合滑雪人士入住。浴室非常乾淨，有浴缸可浸浴，也有公用的泳池和Spa，可惜沒有早一點check-in，下次一定要早一點來享受一下 位置極佳，距離火車站需4分鐘路程，推着行李箱也很容易走到。距離Gornergrat 和 Sunnegga 車站都是步行距離，門口有巴士站可到Metterhorn Glacier Paradise 纜車站。 早餐非常豐富，而且好味。 這次入住，真是物超所值👍🏼

挺好挺好挺好

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This was my 4th visit to the hotel and the staff are always very polite and the rooms are nicely designed and everywhere is very clean. I normally travel out of season and it is a pleasure to have the pool and spa area almost to myself. I especially liked that they offer half price for a solo traveller - this makes it very affordable.

Excellent hotel, excellent service and professional staff. Nothing to add except that I would definitely recommend this hotel

Beautiful hotel with all the 5 star services that you can expect. Magnificent room, very well decorated with modern equipment and amenities of quality (Molton Brown). The staff is remarkably kind and helpful. The swimming pool is very pleasant. The breakfast is sumptuous. It's one of the best hotels we've ever been to. Wonderful, we have already planned another stay.

As is Zermatt, Saas Fee is also a car free community. However, the hotel complex is very well organized and, after you put your vehicle in the parking structure, the wait to be picked up is minimal, under 15 minutes. The personnel is multi lingual and everyone speaks English. They are affable and available. The structure is impressive, with half of the rooms overground and the other underground. I shouldn’t really call it underground since all rooms have balconies open to outside. The rooms are in a modern and utilitarian style that will still give you a cozy feeling. The gym is ultimate. So are the pool and the rest of the spa. It is rightfully ranked in top 10 wellness resorts in Switzerland. The only negative is their smoking room. It’s nothing like we have in the States. The aspirators are very week. I’m sure this will be easily remediated. Overall, excellent. We will come back.

Superb hotel This was a special trip to celebrate a big birthday. The hotel is wonderful. We had a suite which was spacious and comfortable with a balcony looking on to the mountains. The service in the bar and restaurant was first class. We were half board and there is a set meal for half board guests. However, unlike other hotels we could swap courses from the a la carte menu. I actually only did this once as the half board menu was so good. The spa is beautiful with a lovely pool big enough for children to splash and adults to swim. There is an efficient shuttle service to the ski slopes which we used in the mornings. You can return on the shuttle but we decided to walk as it is only 5 minutes away. The hotel staff are extremely helpful and courteous and nothing is too much trouble. Saas Fee is a beautiful village, traffic free apart from the electric hotel shuttles and occasional taxis. 3 things I would change. 1.The hotel is too hot overnight and there is no way to turn all of the radiators off. We cooled down by opening the balcony door which is not very environmentally friendly. We did ask staff to help us turn radiators off but this didn’t seem to be possible. 2. The evening turn down service was set between 6 and 7- right at the time when we were getting ready to go to dinner. We did say to the housekeeper that we went to dinner at 7 but she wasn’t able to change the time. 3. There is a luxury bathroom with a jacuzzi bath. However we never did discover how to turn it on. There is a separate toilet cubicle but the main part of the bathroom has a completely clear glass wall into the bedroom meaning no privacy when using the bathroom. Can we be the only guests who like privacy when using a bathroom?

Stayed for five nights with family over new year. The hotel deserves all the plaudits from other reviews. The hotel is well placed in the centre of the village only a 10 minute walk to the ski lifts but also a five minute shuttle ride which run regularly too. The Inter sport ski shop is adjacent and accessible directly The rooms are very attractively set out and a small Christmas tree in each room was unexpected. the spa is lovely with a big pool and more saunas and steam rooms than I can imagine you might need to use. The service throughout the hotel is friendly and caring and efficient. It is a strong team. The food across the various restaurants is excellent.. the nightly tasting menu is sometimes a bit unexpected for the odd course.. I have never eaten so much celeriac.. but there is always the option to swap dishes in and out. Saas itself is not the largest ski area, not very sunny at this time of year, but the flip side is that the glacier and north facing slopes have good snow conditions. The lift system itself is also heavy on t bars and cable cars.. less good for those who like a sit down between runs. So not fully in love with the saas ski offer to be honest, but very in love with the hotel, which is brilliant.