The Ship Inn

Rooms were okay however they smelled like a fried food all the time and the room had a musty smell. Wouldn’t stay if staying for more than a night. Fire alarm also randomly started going off at 1am and all of us had to be evacuated and there was no reason fire hazard apparently.

Very spacious and comfortable room. Good choice of tasty breakfasts. Customer service needs improvement, e.g. when I politely asked a member of staff to remove Christmas decorations from a staircase handrail, explaining that I needed to use the handrail because of poor eyesight, a day later (when we departed), this had not been actioned.

The room was fine except the bathroom sink light didn't work which I reported but they did nothing. Dinner was OK but service VERY brusque and eating elsewhere in Rye much better. Had the cheek to add 10%for service As for breakfasts then abysmal ! NO cereals and poached eggs on a bun - little choice and VERY expensive for anyone visiting - better to breakfast elsewhere -they are clearly not interested.

Staff were very welcoming and the room and breakfast were very good. Unfortunately it was very hot and the room at the top of the hotel was very uncomfortable in spite of all the efforts of the staff to improve matters

The Ship Inn is in a good location for walking around historical Rye and dates from the 16th century although its character is hidden by refurbishment. No private parking but I was lucky to get a space in a nearby public car park at 7 pounds per day. We booked last minute via ******* and although the property advertised 'best rates by booking direct' ******* was the best rate. Short staffing meant only two people were serving behind the bar, waiting at the small restaurant and receiving guests. Understandably they were under pressure and I didn't feel particularly welcome when we arrived or during our stay. The room was hot, noisy (from the pub) and not well maintained but just about adequate. Food in the 'restaurant' was basic pub faire and items on the menu unavailable, likewise for the breakfast menu too. Overall the experience was a little disappointing for me but perhaps my expectations were too high, it is, after all, just a pub with rooms.

Really good position in Rye and there is plenty to do in the surrounding area. Evening food and breakfast good and room super and quiet.

We were welcomed by a lovely hostess who showed us to our room. The room was comfortable, clean and spacious- with everything we needed for a nights stay. We had breakfast the next morning, which was hot, fresh and tasty. The only minor criticism was the hostess serving breakfast. She appeared sullen and was less than welcoming. Once our breakfast was delivered she did not return once to see if we wanted anything else. A little bit of a let down. We had late checkout, meeting with Helen the Head Housekeeper- who was incredibly helpful and friendly.

Was a very lovely accommodating place with lovely staff, lovely decor and amazing comfy room and bed. Lovely small touches. Rye is a beautiful place

Staff were all polite, friendly, helpful and efficient Room clean and well equipped and supplied Breakfast well prepared and served Overall extremely good value