At checkin they weren’t friendly or welcoming. Quite strange.
Room was old, outdated. The room still has carpet; needs desperately an update and upgrade. Towels were thin and small. Staff came into room each day to refresh towels (a positive) but turned off the air completely making the room stifling when we arrived back in the evening.
The worst part was the “breakfast.” They need to take that off the room ad. There were two kinds of cereal (one unlabeled - maybe corn flakes, and one super sweet cereal - fruit loops with the front of the box taped to the container), old coffee, milk, apple and orange juice. That is not breakfast. It takes no effort to have fruit, yogurt, pastries, hard boiled eggs, etc at a bare minimum. Usually breakfast entails something hot like sausage and eggs or biscuits and bacon. A waffle maker could be present. Or a toaster and toast. Their effort was minimal and ridiculous.
Lastly, they weren’t present at the desk much. I never saw the employees in the mornings. So good luck if you have any issues or would like to request they not turn off the air conditioning. (We turned down the fan and turned the temp up and they still turned it off.)
Royston is a small town, and there is one other option for overnight stays in town. These folks clearly know it. Bare minimum describes their effort in this business. If I didn’t have important business in town periodically, I’d never ever stay here again. Avoid if you can.
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