Pullman Rotorua

Stayed here for 2 nights with my family including an infant. Room was pretty spacious. Staff was friendly. Unfortunately, there seems to be bed bugs or dust mites on the floor carpet as I got plenty of bites around my ankle. Went ahead to inform the front desk but I was told that there were absolutely no bed bugs in the hotel. Overall room is ok except for the cleanliness.

Gooooood Fun Exciting !!!!!!!!!!!!!!!!!!!!!!!!!! Guaranteeeee

Location is great, next to the tourist centre and the hot spring area in rotorua.

I had a great stay but my room has a spider web better to clean very well next time.

In general, it was good.

As expected of any Pullman hotels.

Brilliant stay! So clean and nice gym set up. Close to everything :)

I make a booking via Trip.com and paid for that , but the hotel charge again on my credit card .The service not good due to refund payment ( double charge) and delay on refund payment

A lovely new modern hotel in the heart of the Rotorua CBD. Staff are super friendly, rooms are nice with great views! The only downside would be the lack of free parking and valet is rather overpriced at $45 per day.