"No full length mirror in room. No fridge. Every every time I try to amend my booking or add something to my booking it would not let me via the website they always declined anything that I asked for example I wanted to extend my trip by one day they said booking was not available however I was able to book online. They would not upgrade my room. Kept saying everything was unavailable and it was not. Website says there is an iron and a hair dryer in the room but you have to ask for it."
"The place is convenient if you're going to Playa del Carmen for a short time, the location is perfect, close to everything and at the same time far from the noise, the Walmart next to the hotel it was a plus, it is close to the ADO but you need to check first, if you go to ADO turista it will be far away, like 15 minutes walking and if you go to the other ADO terminal if will be just a few minutes."
"El hotel tiene una gran ubicación, muy bien conectado. Las habitaciones son amplias y aíslan bastante el ruido, considerando que es una zona con muchísima contaminación sonora por los restaurantes y las fiestas que acaban hasta entrada la madrugada.
El personal es amable y cordial. El desayuno esta razonable, pero preferimos perderlo y desayunar en otros sitios con mejor calidad. La alberca en la terraza es agradable, sin embargo el hotel no proporciona toallas adicionales a las que te dan en la habitación, lo cual no es conveniente."
"Чистый приятный отель, но далековато от цивилизации, минут 20-25 до туристической улицы, рядом есть маркет прачечные. В номере нет чайника, только внизу, воду не дают, тоже кулер внизу общий, утюга в номере тоже не было, в целом нормально, но двери очень сильно громко захлопываются и соседи очень часто хлопали нереально громко по вечерам 2 дня из 9 поэтому аж хотелось съехать, а так в принципе нормально"