Marco Polo Hotel Rome

一個晚上2500多，房間不足10平，最多0.9米的床，沒被子。空調一開，像開火車。房間除了衞生間的紙，再無其他。酒店又小又吵，兩個晚上整夜吵鬧，睡眠不足4小時！ 沒遇到更差的。

Comodissimo per la stazione. Servirebbe un rinnovo dei materassi e copriletto che risalgono al periodo delle guerre puniche.

I booked to this hotel but when I arrived the hotel, I was informed to change to other hotel, therefore, I have no comments on this hotel.

地理位置方便，但環境真心一般，可能意大利本來很多酒店都不太好，好的價格又太貴了。

非常好的一次體驗

I am a frequent traveler and I have never received the care and support from all the staff during our stay. nothing was too much trouble and they when out of their way to accommodate us. I will return. The Mangers Stephen and Marco outstanding service and delightful hosts, the cleaning staff and the technician - fantastic. Well done team. Yes it was a little older than other hotels but had old fashion great service. a great part of town , hnady to everything.

The hotel is conveniently located very close to Termini station which was really nice as we had an early flight and had to catch the train to the airport from here. The room was decent in size and most of the staff was very nice. However, one of the desk guys was really rude. The beds were what youd expect for a 3 star hotel, but my biggest issue was the temperature control for the shower. It was the most erratic I've ever experienced. One minute it was just right, then it was literally burning me for 10-15 seconds, then it would switch to freezing for 30 seconds. There are very simple solutions to this problem, they just need to invest a bit into their system. Other than that, that hotel was good for the price, and the restaurant directly accross the street is fantastic!

Hotel is close to Roma termini and a subway station & is very convenient. However, the lift to access the hotel is very old and requires manual opening of the door. It is also too small that can barely accomodate 3 people without luggage. For the 4 bed room I stayed in, there was one double deck bed one double bed instead of 2 single beds one double bed as shown in the booking page and is a bit misleading. The room is clean and adequately decorated. It is good for short-term staying if you're looking for a conveniently located hotel.

Good points SOME staff were helpful Rooms were cleaned daily Comfy bed Close to train Bad points Hotel is more like a hostel, it is definitely not a 3 star. Rooms are average if you just want to lay your head Reception is on the 3rd floor, superior rooms are on the 6th floor. You can upgrade to this upon check in. 6 flights of stairs Lift is very old fashioned, looks like it’s from the 1930s. Can only fit two people in at a push with a suitcase. No good for wheelchairs. Hotel doesn’t specify if you have mobility problems, this hotel is extremely unsuitable if you do. If the lift door isn’t closed properly on any floor, You can’t call the lift as it won’t work. Then you will have to walk the 6 flights of stairs. Very noisy at times when people are just closing the bedroom doors. We had groups of youngers on our floor who were running up and down the corridors into the early hours, we had to go to tell them many times. Hotel staff weren’t helpful with this. Breakfast is continental and in a very small room by reception. We didn’t try the breakfast and it wasn’t very personal. Hotel entrance is uninviteing and wide open to anyone to walk into. Hotel was like a building site, the whole 4th floor is being wiped out and drilling noise was loud and also the smell of cigarette smoke coming through the floors from them. If you want more of a nicer place to stay and have a nice reception to relax etc this isn’t the place!!!