Holidays S.Lorenzo Guest House New

We arrived at 11.30 for a midday(12) booking. We were at first offered a room that was ready and cleaned, but then were told that we couldn't take it for our 2 night stay as someone was staying the next night. We were also offered the option of taking the room we were assigned, but it wasnt yet clean - why they would offer an uncleaned room is beyond me. The room itself was extremely basic and dark, opening the curtains wasnt an option as it faced some kind of dark alleyway so we just kept the lights on. The air conditioning worked decently well at removing the humidity and heat with it being a 32 degree heatwave outside. The bathroom was decently new and worked in all areas. The main bad points are being provided bed sheets for covers - they literally had zero weight to them which made for an oddly uncomfortable sleep. The neighborhood is extremely sketchy and dirty and smelled like urine in many places, though this is outside the apartments control. The owner had a master key to all rooms - on our 2nd day we heard a knock and a 'sorry' when I replied with 'hello' and afterward you could hear he was going into the other room next to us. The door is far from soundproof so you will hear anyone entering or exiting the adjacent apartment. Overall it was okay as an extreme budget option but the disorganization of the owner and the lack of decent bedsheets means I cannot recommend this place unless you are truly broke. It will take you 20-25 minutes to get to anywhere you'd likely want to visit while in Rome, and i cannot imagine parking a vehicle in such a shady area.

Apparently the hotel was facing issues with overbooking. I booked a stay for couple of days including my birthday. HS asked me to relocate and arranged a place where I could stay this exact night which is fine from their side. Nevertheless the communicative skills of staff leaves a lot to be desired. See photos.