โรงแรมเบสท์เวสเทิร์น โรเชสเตอร์ ย่านเมโยคลินิก/เซนต์แมรีส์

The room would be ok for 1 or maybe 2 nights but i was there for 6 nights and this is what i found. Room lighting is very poor. No light at the desk. The clothes hanging area was never lighted so i used a flashlight. The thermostat on the heater was set to 62 and the room was still too hot. The toilet flush valve was broke. Had to open the tank lid to flush. First day after checkin we went to the store to get some food items and drinks. When we returned to the room we discovered the fridge didnt cool. The bathroom sink has a water restricter on it and you hardle get enough water to brush your teeth.

Our room had a pullout mattress in the sofa, the sofa had 0 sheets on it and had crumbs in the mattress when you folded it out. When calling the front desk they just said im sorry and didnt offer anything at all to make it right. The pool deck is also a very slippery surface and waiting for someone to crack their head open.

The young man at the Front Desk was awesome! He was so polite and accommodating, great personality and helpful..

Check in was super simple & easy, the room was great, pool was nice the floors could use a little cleaning around the pool. Great stay!

Amazing value for the price point. The pool and breakfast were excellent. Staff was helpful and friendly. Overall great place to bring my family.

Breakfast was good and fresh. Stayed 2 nites breakfast was different each morning. Room was clean but very hot. Tub was dirty stained. Hot tub was hot and clean. Kids had a great time on water slide.

Rooms have had the large items renovated(carpets, bathroom) but the small details are not t

The staff were wonderful to talk with and were helpful. The room was dated but clean. Beds were comfortable. The pool was clean and the kids had a good time. The only disappointment was when we went swimming, in the morning before check out, we found out the waterside didn’t open until 4 pm. I never saw that info online.

Close to family for our Christmas trip and our daughter loved the small slide and pool.