Candlewood Suites Richmond - West Broad

Excellent stay option for a family of 4. The place is clean, safe and just perfect. I would highly recommend to stay in this Hotel even though it would be little long drive.

There is no toilet paper or facial tissues in the room, and the attendant at the desk has gone for the night it seems

My first time staying at a Candlewood hotel and I absolutely loved it . The front desk people were so nice and it was so clean just a really great hotel I will be coming back and staying. This is my hotel now when I come to Richmond

All staff were extremely helpful and pleasant. The suite was clean and in good order.

Very convenient location to Univ of Richmond and lots of dining choices and shopping areas nearby. Check-in was very efficient and staff was helpful.

The employee at check in claimed the hotel couldn’t accept my Chase Visa (that I literally use for all my purchases) and gave us no information. The room was beautiful and spacious…but smelled extremely strongly of urine throughout the whole room. Very poor experience, would not return.

Check in was suppose to be at 11:30,but my room wasn't ready until the late afternoon.The desk clerk was wonderful and helped me find my destinations so I could meet up with my family. When I arrived back my room was ready .The bed was very comfortable and they gave me some extra snacks to enjoy. I would recommend staying there. Now the property wasn't glamorous but very clean and the staff very friendly .

We had a Long wait at front desk waiting for someone to show to check us in. The rooms were clean but shabby.

Bedroom was nice but the bed and sofa were really hard . Tv remote did not work either .