Ibiscos Garden Hotel

Fabulous hotel had a wonderful time. Greeted at reception with some food when we arrived in case we were hungry which I thought was a lovely touch. Smooth check in and given directions to our room which was easy to get to. Lift up to our room was great too Room was lovely. We stayed in a studio (2 adults & 2 children) it had two single beds pushed together, bunk bed, small kitchen, table, bathroom, dressing table, wardrobe and balcony - everything we would need for a week self catering! 3 pools to choose from we tried all of them and the kids loved them all - octopus pool was the right age for mine (4&8) but wouldn’t be for any older. Not much entertainment wise which is fine for us as we generally go out in the evenings anyway and made our own entertainment around the pool. Other hotels we’ve stayed at have had someone doing things throughout the day water aerobics, water polo etc so maybe this could’ve been good even just once a day because at the same time it was nice not to be bothered by an animation team constantly! Apartment and all around the hotel was very clean so an excellent job the cleaners/maintenance team do! The food we had on site was very tasty, we preferred the pool side bar near octopus and jasmine but both served very nice Greek dishes. We ate out the rest of the time because the hotel is so close to restaurants, bars and shops. 2 minute walk and you’re close to so many places! Excellent location in fact I’ve not had a better location at any other hotel with a similar budget to what I paid. Well done ibiscos garden we certainly hope to return in the future!

Amazing hotel, the house keeping team are amazing! The place is super clean and tidy, Stelios in the restaurant is so nice to everyone and Soph and Greg at the on-site supermarket can’t do enough for you, please consider staying at this hotel, I’m considering going back next year, I never visit anywhere twice so that should tell you something

Ibiscos Garden hotel Very friendly and service minded staff members! + The Palm pool always had sun beds available. All three pool areas were pleasant to use. The gardening felt so exotic and lovely to be around. The staff has got a good level of English. The hotel convenient store had basically EVERYTHING you would need (and more) and the staff was wonderful! Breakfast was good. Lunch was okay but a bit repetitive. Under cooked chunky french fries with basically every meal, which we grew tired of after just a few days. We asked for replacements but it was apparently difficult to swap the side for something else. Drinks were tasty but the booze was the cheap kind. (Sierra tequila anyone? Better used for washed fluid in your car). Fun activities such as live bands, dance shows, magician show, mascot hugging, etc. Kids friendly hotel by all means! Good air conditioning! Good WiFi, except a bit dodgy around the main pool and restaurant. Plenty of available seats around the lobby, bar and restaurant. Nice and tidy too. - Sleeping in was impossible as the walls were paper thin. All morning preparations and cleaning done by the staff near the pool, outside our patio and in the corridors woke us up truly every morning. Our hotel room (307) was located just next to the housekeepings staff room. Every morning at 6:50 we woke up from their loud chatting right outside our door. I asked the front desk to speak to the housekeepers about it and it got a little bit better but still not good. The hotel rooms were fine I guess but dated. Our family sized hotel room had merely three power outlets in total and none by the beds, suggesting the age of the rooms to be 20+ years. Charging all phones and tablets had to be done creatively. Bring a power bank. Our hotel room had a patio where the hotel had placed a big pot for a public ashtray. Meaning, cigarette smoke was included with our entire stay. The housekeeper cleaning was fair but not great. The restrooms by the pools were sometimes really nasty, and paper towels, toilet paper and hand soap often ran out. And let’s talk about the bar. I cannot believe how inefficient the service was! The Happy hour was between 6-7 pm. Two staff members working. One to mix the drinks and the other to clean up and manage the payments. But the bartender would still have to pause in between every order to notify the other one on what was to be paid for. Both in front of the cash register. The result? A massive queue and lead time of at least 10-15 min to get your drink. I was skipped in line, and when I said it was my turn to order, I got eye balled. I’ve been working as a bartender and I’ve ordered drinks in quite a few bars before, but never have I seen such an inefficient way of running the bar. Two staff members could easily serve drinks and manage the payment themselves and keep all customers happy. More drinks would likely be sold, faster, and people would be happier. Some side notes. Be prepared for very loud cicad

We have just returned from a wonderful stay at Ibiscos Garden hotel. We stayed in a one bedroomed apartment so we had plenty of space for the two of us. Comfortable beds, room was immaculate, and small touches that make a difference, soap dispensers by bathroom washbasin and kitchen sink, shampoo dispenser in the shower, washing up sponge in the kitchen. WiFi was good throughout our stay. There are three pools, two main ones and a dedicated children's pool. We only used the Palm pool which was lovely, not too cold, and always had a plentiful supply of sunbeds even in the middle of the day. The breakfast was amazing, one of the best at all the hotels we've been to. Hot items such as bacon, eggs, etc, warm croissants and other pastries, cereals, cake, great selection of fresh fruit, cooked meats, cheese, lots of bread choices, dried fruits, nuts, fresh oranges to squeeze for juice, hotplate to make your own pancakes from the supplied mixture (a highlight with me). There was also a gluten free section of various items. I gave really missed the delicious breakfasts since I came home. Location is good, literally about a 3 minte walk to the beach, or 5 minutes if you prefer a quieter spot away from the hundreds of sunbeds. We found a quiet area between two sunbed areas, there was only us and a couple of other people there. The sea is beautiful, clean and warm, although on a couple of days there were some huge waves and there class a red flag one day restricting access. There are numerous bars and restaurants within a couple of minutes walk, and many more all along the seafront towards and beyond the harbour and the old town. There's so much to see within a short walk, the harbour, the beautiful old town, the venetian fortezza. We had a wonderful week's holiday in this beautiful city and fantastic hotel. The only very small criticism is that there weren't many electrical sockets, none by the beds, in fact only one in the bedroom. When we wanted to plug in the kettle the only socket near the kitchen area meant the lead hung down across the front of the sink, this would have been dangerous with young children. However this didn't detract from our enjoyment, we had a perfect stay and would wholeheartedly recommend Ibiscos Garden.

This is our fourth visit to this lovely hotel, which I hope tells you something! It’s a very friendly hotel which offers everything this middle-aged couple needs and nothing we don’t, so is very good value for money. If only we knew of it when our children were younger as it is very well suited for young families. It’s quiet, immaculately clean and one of the closest hotels to the city centre that has a good sized pool to get some lengths in to work off all that delicious Greek food (necessary when the wind picks up and the red flags are raised on the beach!) amongst the children’s pools. We will be back to see you again next year Gregory and team!

We have just returned home from 2 wonderful weeks at Ibiscos garden hotel. We were greeted with a warm reception on arrival after quite a long transfer from the airport. We were a family of four with 2 teenage boys (17 yrs and 15yrs) and our room had plenty of room. The bunk bed in our room for our boys was very comfy (our eldest son is 6ft 2!). The room had everything we needed for our stay. Loved having a coffee machine so we could make a coffee in the morning. The air conditioning unit was really good plus a ceiling fan. After being on the beach in 34c heat all day to come back to a cool room was really nice. We were just above the bar area which was a great location. The hotel is so clean and tidy. Every day we returned to our room housekeeping had been in and emptied bins etc. The main restaurant in the hotel had a great menu and we enjoyed quite a few evening meals. Greek night was a lot of fun. Every Monday night they had a live band perform near the pool/bar area. They were so good. The location was perfect with the beach only 5 minutes away which went on for miles. The TUI rep Mina was really helpful and recommended we hired a car to explore the Southern part of Crete during our stay. The experiencing of hiring a car through TUI was so easy and stress free. We are really glad we did it. We drove to Sfakion and then took a boat to Loutro which is beautiful. We enjoyed a light lunch then headed to the flat rocky area which was a great area to swim and go snorkeling. The water is cooler in the South but is crystal clear to see all the lovely fish. We got to visit a lot of places in the South and really recommend hiring a car. We also did a few other trips. We went on the boat Captain Hook and enjoyed swimming and snorkeling off the boat. The crew were so nice. Lunch provided was delicious. We would definitely visit this hotel again. The staff are so lovely and friendly it meant we had the most lovely family holiday.

A really fabulous hotel. Greg and his front of house team were always so helpful and accommodating. The house keeping team all work so hard making the hotel clean and tidy in all areas. The rooms have everything you need to stay self catering. The restaurant has a varied menu selection and entertainment always looked and sounded good. There is an onsite supermarket that is well stocked and not over priced. Location wise Ibiscus is spot on, the beach is less than a 5 minute walk and there are a selection of restaurants spreading all along the seafront to the old town. I have already booked for next year.

Great hotel for self catering families, well stocked shop at reasonable prices. On site restaurant good for breakfast and offer lunch and evening meals (not tried). All staff polite and helpful especially Poppy. Palm pool more inviting than the upper one in our opinion, both plenty of sun beds.

We stayed here in June and had a fantastic holiday. Everything was perfect. You’re reading this review so I presume you are contemplating booking the Ibiscus Hotel….Just do it, you won’t regret it. The Ibiscus is situated a short, enjoyable seafront walk into the main town. The seafront is lined with restaurants and bars… This was our third stay at the Ibiscus and I would not contemplate staying anywhere else. No other hotel could offer more. The rooms are bright, air conditioned,maintained to a high standard and are cleaned daily. The kitchen area is supplied with soap and T towel. The bathroom is modern and Towels changed daily, body wash is also supplied. The Restaurant is managed by Stelios who greets you every morning with a big smile.It provides a first class buffet breakfast. Hot food, continental, cereals, hot pancakes,juices, coffees and much more. (Including gluten free options).. On the evening the restaurant provides first class cuisine, equal to any restaurant in town. The Hotel has three pools, a main pool situated adjacent to the restaurant, a slightly smaller pool at the rear of main building. We preferred this pool as we find it more chilled and a pool especially for young children Both main pools have bars for drinks and snacks. I would especially like to mention the staff. Cleaners, bar and restaurant,reception and management staff are all friendly, cheerful and helpful A special mention to Gregory and the reception staff. Gregory, you are a knowledgeable, friendly and wise young man. Keep up the good work. Until we return.. We visit Greece 2 to 3 times a year and Ibiscus is the best hotel by far.