Palazzo Avino

This is a first-class hotel in every respect. The facility is both beautiful and well-maintained. And the location is beyond compare. The food--from breakfast to dinner and the snacks in between--was superlative. But what sets this facility apart is the staff. They are well-trained, friendly, helpful, and engaging. This applies to everyone from the ladies who clean the rooms and the busboys to the head waiter and the concierges. I have stayed at Ritz-Carlton, Four Seasons and other luxury properties. None comes close to the experience I had at Palazzo Avino.

This hotel provides a five star personal experience staffed by an experienced and enthusiastic team.excellent beach club and hotel is in a stunning panoramic location. Special mention to Antonio the Concierge good old fashioned personal service. Thank you.

The Palazzo Avino is beautifully situated high above the neighboring towns in Ravello, which is a picturesque and beautiful location that allows for some privacy away from the hustle and bustle of Amalfi. Palazzo Avino is just a short walk from the Ravello Plaza which had multitudes of shopping, cafes, and restaurants less than a 10-minute walk away if you wanted to eat outside of the hotel, which we did most nights and had spectacular meals. Our rooms were well situated on the top floor and had gorgeous views of Maiori and Minori and were greeted with a sweet treat (on a nightly basis) two bottles of water, and a bottle of champagne on arrival. We did eat on-site for breakfast every morning and the selection was wonderful and the service was the best we had at the hotel. Upon arrival we were suggested to have dinner at the hotel and that the menu would be in our rooms (which we looked for thoroughly and then went to the website to see if it was there - it was not). We ended up going down to check out both restaurants and their corresponding menus. The Michelin-starred Rossellinis but were not up for a lavish meal and instead opted for the more casual restaurant Terrazza Belvedere which suited our tastes much more. We were unable to make a reservation at the restaurant but had to go back to the concierge to reserve a spot. I will say that our one negative experience was our dinner at Terrazza Belvedere, which we believe was due to a "Investors Dinner" happening at the table near us. We were seated at around 7:30 pm and did not receive our cocktails until around 8 pm, which is when the Investor's dinner attendees arrived. I say investors because, after one quick Google search, I realized it was the owners of the hotel and a few others having dinner at the restaurant next to us. We had one waiter for the whole restaurant who entirely catered the evening to them, which is understandable if no other tables were seated but the restaurant was fully packed with tables, and the beverage assistants were not allowed to take orders and had multiple awkward instances of following up with their higher up to share that other tables would like to order and or close out their checks. After being at two other 4-5 star hotels in other areas of Italy we expected to have similar service here but unfortunately, we felt that the service was very lacking and we passed on dessert due to the lack of service and the table near us becoming very boisterous and loud and not considerate of the other diners. I will say that I did leave this as feedback when asked by the hotel but had not heard any follow-up which is why I would rather let others know that my experience fell short in this circumstance and left a little bit of a sour taste in my mouth knowing the Owners were behind the reason for the poor service. I will say the concierge team, pool teams, and the Rossellinis team were all very wonderful and catered to our needs and did a wonderful job.

We loved our stay at Palazzo Avino! The views are gorgeous from the room and each dining place was delicicious! We ate on the terrace overlooking the beautiful view and at Rosselinis which was very good! The martini bar had over 100 martinis so plenty to chose from as well. The service at all the places is top notch and Antonio even got me a replacement white shirt from the laundry room for my wedding when I brought the wrong one!

The perfect stay on the Amalfi coast! We loved this hotel, especially the fact that it's in Ravello and not in the touristy Positano or Amalfi. Location, service, food and cocktails were awesome. Special shout out to the best concierge ever - Antonio! Thank you all for a wonderful stay!

Beautiful luxury hotel in Ravello Italy on the Amalfi Coast! It is a bit pricey but won't disappoint in accommodations, service, food offerings, and overall ambiance. We stayed here for three nights and had a room with a breathtaking view. Also we enjoyed a day of relaxation by the pool which also overlooks the Amalfi coastline. Ravello itself is a small community and does not suffer with overwhelming numbers of tourist but has enough local restaurants and shopping to make it just right. Also the hotel has a wonderful Michelin star restaurant that was a memorable dining experience! Highly recommend the hotel if you can afford it.

The finest hotel and staff we have ever experienced and we have stayed at some of the best. Attention to detail is astonishing highly recommended for location, ambience, decor, and staff. Views are hard to imagine. Don’t miss Rossellini’s for the finest in dining.

This is the most beautiful hotel in the world. It is also the best because of the quality of the people who work there Antonio Ferrara is the masterful heart and soul of the operation Visiting crowded, mass tourism Positano made us appreciate the beauty and tranquillity of Ravello all the more

We've had many wonderful visits to the Palazzo Avino over the years and this was no exception. What keeps us coming back? The fabulous setting & spectacular views, striking architecture & decor, superb food - all these would be enough. But, the special factor which sets the Palazzo Avino apart; the people, who give the hotel its character. From the perma smiling housekeeping ladies, the beaming greeting at breakfast from Vittorio, knowledgeable and humorous sommelier Luigi and of course, the Captain of the Ship, Antonio (who we've known for 24 years!). Guests at the PA aren't just guests, we are made to feel like friends and we value that. Looking forward to the next time.