ผู้เข้าพัก
26 กรกฎาคม 2021
I am very disappointed of this hotel. First the people at the reception yell at us, that we can't ask to be checked in before 14th, as we were some animals. We just ask a basic question, when you get early at a hotel, with no rush. Second this hotel is rated 5 *, but only the facilities are near that quality. The staff is untrained, rude and a fraction of the majority they need, so the guests can feel comfortable. It is not normal to wait more than 30 min for a drink, when the management known there will be a big group of people attending a gathering. The food... There is no polite way to describe it. This is the most artful food I ever tasted in my life! Again this is a 5* hotel.As you stay in one you expect fresh and tasty food. Even the salad wasn't tasty and they had 3 types, two of which were spaghetti only with olives and lentils with so much garlic, that if you ate, the people with you can start to cry when you speak. For the other food we had to choose from a menu. So most of us ate potatoes, as they were OK (frozen pack from the supermarket) I tried pork, fish and chicken... Imagine fish with plastic taste,uncooked pork and dry chicken brests. Also if you expect to go over the beach to chill at the sea, think again. The beach and water are dirty. There is so much rocks at the see, that it is unpleasant to get in. I strongly advise anyone, who wants to be a guest of this hotel, to rethinking and choose somewhere else to be. Also the village Ravda is not very pleasant for a holiday.
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