โรงแรมใกล้ Phan Thi Thu Hong Grocery Storeในกวีเญิน

การจองถูกทําก่อนเช็คเอาท์ 15 นาที พนักงานค่อนข้างประหลาดใจ แต่ตอบสนองได้ดี พนักงานของ F&B นั้นยอดเยี่ยมและให้ความสําคัญเป็นพิเศษกับลูกสาว สุภาพ ของฉันเมื่อเทียบกับเด็กคนอื่น ๆ ที่พ่อแม่ปล่อยตัวในโรงแรมระดับ 5 ดาว ฉันขอขอบคุณนาง Oanh กัปตันที่นั่น สําหรับการสนับสนุนและอุทิศตนของเธอในร้านอาหาร พนักงาน FO พยายามอย่างเต็มที่เพื่อสนับสนุนเรา ห้องพักได้รับการทําความสะอาดเสมอพร้อมวิวและระเบียงที่โดดเด่น ถ้าฉันต้องการหาข้อบกพร่องในโรงแรมมันจะขาดบริการคอนเซียร์จ แต่ฉันบอกว่าพนักงาน FO สนับสนุนอย่างมากในการตักเตือนข้อบกพร่องนี้ ผมได้มีโอกาสได้พบกับ GM คุณ Dat Da ที่มีอัธยาศัยดีมาก เกินงาน แต่เป็นตัวแทนคําว่า Hospitality ทําเลที่ตั้งดีเยี่ยมใกล้ชายหาด และใกล้ใจกลางเมือง สําหรับใครที่อ่านสิ่งนี้ ฉันทําได้และขอแนะนําโรงแรม FLC City กับทีมของมัน

My third stay here and it just keeps me with a smile from ear to ear. The staff are incredibly polite and helpful. Almost too much! The buffet breakfast was great and we had a lovely room on the 14th floor.. Rooftop swimming pool has spectacular views of the city and beach. Look no further, this is the place! These are the kinds of views you will get (attached pics)

was a beautiful place to stay with excellent service, this included us being given a free upgrade to an incredible suite with a brilliant city and sea view. we also thourarly enjoy the hotel restaurant, each having a wonderful spaghetti bolognaise, then sharing the floating island desert which we both loved. then in the morning the buffet style breakfast was great with a wide variety of both vietnamese and western options (including hash browns ) would highly recommend

Chúng tôi là một nhóm gồm 7 người và thực hiện chuyến du lịch 4 ngày. Các nhân viên lễ tân đã chăm sóc chúng tôi một cách tuyệt vời và đưa chúng tôi đến những địa điểm tuyệt vời nhất ở Việt Nam. Chúng tôi đã ở tại đây và ăn những món ăn tuyệt vời. Không gian thoải mái, rất mát, cảm giác refresh ngay khi bước vào không gian của khách sạn. View biển và đại dương giúp nhiệt độ luôn dễ chịu.

The view from our room was spectacular! The breakfast buffet was good but many items were not kept warm enough. Unfortunately we woke up every morning at 5:30 AM to very loud music coming from a group of people exercising at the beach! It would have been perfect if they didn't broadcast to the entire area! It's not the Hotel's fault. The pool was nice but the ground could be kept cleaner from the litter. Overall a pleasant experience :)

This hotel stays true to its standard. We booked a standard room but it was so spacious, clean, smelled really nice. The surrounding areas on this property were precious which kept us going for more. Motorcycle rental is available and it was so cheap compared to other places in Hanoi, plus the tank was half full when it was brought to me. The receptionist lady and the bellman were polite and accommodating. The pool was amazing as it looks over the beach. Must give praises to Hung and Binh - the two gentlemen pool attendants who were so caring and kind and very hospitable. If I ever go back to Quy Nhon city, I will definitely go back to stay here. The only thing that needs improving is the breakfast buffet which was quite abundant and the customer service person was just standing around. As a customer service representative of a 4 star hotel myself, I find this a weak point of this accommodation. However, the rest just makes up for it so we’re fine.

This is my second time visit this hotel. This time I booked 02 rooms for my dad and his friends, because I booked 2 different room type so there are 02 separate bookings. There was a mistake that I forgot to change name for 2nd booking to under my Dad’s name. I emailed to hotel through OTA app and also called to hotel to ask for help. And I got a confirmation from staff that will help us to change booking name to avoid misunderstanding upon check in on arrival date (She didn’t mention about extra fee). Today, when my dad came to check in and front desk asked him for 500.000vnd and said to us that they do not receive any information from me (I have a evidence with me that hotel received my request). It’s not much but I’m not willing to pay at that time and asking for her to help my dad check in first then I will work on with reservation team. She was keeping say NO. She only does check in if we pay money for her, if not my dad has to waiting. It is very unprofessional and it’s not 5-star standard service that a 5- star hotel should have. This will be the last time we stay at FLC Resort Quy Nhon Tôi có đặt 2 phòng 2 bookings cho ba tôi tại FLC Luxury Hotel Quy Nhơn. Do có một chút sơ suất lúc đặt phòng, tôi chưa chuyển tên booking từ Hang Pham sang Pham Van Lieu. Tuy nhiên, n*** sau khi phát hiện ra, tôi đã email và cũng nhận được phản hồi của khách sạn . Để trao đổi chi tiết, tôi cũng đã gọi điện gặp bộ phận đặt phòng để trao đổi về vấn để đổi tên booking này. Bộ phận đặt phòng cũng xác nhận đã thấy booking và cũng đã thấy tin nhắn yêu cầu trên booking của tôi. Và nói đã nắm thông tin hỗ trợ chuyển tên ( Không hề mention gì đến việc mất phụ thu cho phí đổi tên). Hôm nay khi ba tôi đến check in, nhân viên lễ tân yêu cầu thanh toán 500.000vnd phí đổi và nói không nhận được bất cứ thông tin gì từ tôi về request đổi tên. Tôi có nhờ các bạn hỗ trợ làm thủ tục trước và sẽ trao đổi lại với bộ phận đặt phòng sau. Tuy nhiên, với sự kém nhanh nhẹn và cứng nhắc của bạn lễ tân. Nhất quyết phải thu tiền phí đổi tên mới hỗ trợ check in. Tôi biết quy định là quy định, các bạn phải làm theo nhưng việc không linh động với khách hàng là quá kém. Tôi không nghĩ 1 khách sạn 5 sao mà có thể gây sự khó chịu cho khách hàng đến vậy. Tôi viết email này mong muốn bộ phận đặt phòng và khách sạn kiểm tra lại thông tin đặt phòng. Tôi cũng không nhớ rõ bạn đã nói chuyện điện thoaii và xác nhận với tôi là ai. Tôi nghĩ 500.000vnd nó không phải số tiền lớn mà tôi k thể chi trả, nhưng tôi mong khách sạn hãy xem lại cách làm việc linh động hơn và đưa thông tin đầy đủ tới khách hàng để mang lại trải nghiệm tốt cho khách hàng.

Mọi thứ đều rất ok, đặc biệt đồ ăn sáng rất ngon

รีสอร์ทดูแลดีมากทุกจุด, ฉันชอบบริการตกแต่งทุกคืนกับเค้กเหมือนคําอวยพรให้นอนหลับสบาย, ขอติอย่างเดียวคือราคาห้องค่อนข้างสูงแต่รวมเตียงเดี่ยว 2 เตียงเป็นเตียงคู่และห้องไม่มีอ่างอาบน้ํา

ห้องพักสวยและกว้างขวางและฉันชอบแสงบนเพดาน พนักงานให้ความช่วยเหลือดี สระว่ายน้ํามีขนาดใหญ่และวิวก็ยอดเยี่ยม เราพักแค่คืนเดียว - จริงๆแค่ 12 ชั่วโมง แต่เราสามารถเดินได้มากในรีสอร์ท - และสั่งรูมเซอร์วิสสําหรับอาหารค่ําซึ่งอร่อย พวกเขายังมีร้านน้ําชาเล็ก ๆ พวกเขายังมีร้านน้ําชาเล็ก ๆ สถานที่ที่น่าตื่นตาตื่นใจในการดื่มชาเย็นแสนอร่อยและผ่อนคลาย