Occidental Menorca

We overall had a lovely family stay at this hotel which is in a nice low key area of the island but still with plenty of shops and restaurants and things to do. Negatives: Children's playground currently out of use (unsure why they didn't replace this over winter). Not good when advertised as family hotel. Housekeeping lacked the finer detail. On arrival only 3 beds made up for family/booking of 4, half of the beds had duvets half had thin sheets rather than all the same. After getting duvets for all, on linen change day they swapped back to 2 duvets and 2 sheets! Often left only 3 sets of towels instead of 4. Didn't check to replace toilet paper, leaving us short one day. Complimentary shampoo etc either not refilled or pumps didn't work. Reception did attentively correct everything when requested, but I felt there were a few too many things to report. Show cooking area couldn't keep up with demand often leaving a wait for food or a need to choose alternative option. Very small area for size of hotel. A couple bits of meat we had were not fully cooked, I believe this was down to the chefs trying to keep up with demand, rather than having enough time to cook the food. Deserts were very tasty but lacked variety and quantity. Positives: High quality tasty food. Nice cuts of meat and good selection of fish. Half board included evening drinks even though not stated so when booking with TUI, the beer was nice. Alfresco dining available. Family friendly hotel. Attentive staff when issues arise. Great location. Lots of older French guests, meaning that during English school holidays the place wasn't completely over run with kids. Nice separate pool for little kids with slides. Pools nice temperature. Plenty of sunbeds at any time of day. Clean hotel. Useful points to note. Breakfast currently starts at 8am, dinner at 7pm. Some say this is late, but we kept our little kids routines on English time (one hour behind) so it worked well for us only having to stretch them a little for dinner, which an afternoon ice-cream took care of. Our return transfer left before breakfast time, but on request the hotel either provide pre plated food or a cold continental style buffet depending on numbers leaving. We were lucky enough to have the cold buffet which set us up nicely for our journey home. Tourist tax is about 45 euros for 2 adults for a week. Our little kids were free (not sure on age limit for kids). Safety deposit box is free but needs 20 euro deposit. Pool/beach towels free, but need 10 euro deposit. Overall nice stay and have no worries if you have booked here, but I have had more pleasant stays at other barcelo properties.

The best place! This is a great place for families. The food, kids club staff, the facilities, entertainment, cleanliness… everything. Just come back from a week there and can not fault it. We don’t normally go back to resorts as we like to try new ones.. but will definitely be back to this one! Thank you to all staff specially to Joana , Giada , Sandra , Lily, Romain and kike best animation ever!!!

Had a very good time staying here. Friendly staff very clean. Food was good. Entertainment was also good with good animation team. Location is quite and relaxed with some local shops and restaurants. Bus Location and landtrain outside hotel. Easy to get around. Also spa facilities very good. Good sized pools.

Just back from a weeks stay at the Occidental. I was given a room close to all the facilities due to me having mobility issues , which was very much appreciated. The staff are lovely and are more than helpful. The food was amazing , something different every day, I especially liked having the blue cheese on the breakfast buffet! Only a slight criticism was the deserts could have been a little better and more choice, however I always managed to find something. I ate at the pool bar a couple of times as I was HB. The food was ok. Wasn't keen on the cocktails though. The only other negative I had was that I found the hotel quite noisy. This could be because I was in a room right near the bar/pool area, but given the room that I had , it was a small price to pay. There were a lot of French guests , who were somewhat raucas at times. I didn't go in the pool , but I did use the indoor pool spa circuit which for 20e for 90mins was good value for money. I did venture out of the hotel down to the beachfront, which has a few restaurants and shops. I also took the landtrain to Binibeca, which broke down! Needless to say I got a taxi back !. On the whole a pleasant stay. Would I return ? Possibly.

Another great stay at Occidental Menorca. This time with 3 children with multiple allergies, (gluten, dairy, soya and nuts) the staff were brilliant and would constantly check if we needed anything- thank you Claudia and Adrian. We love this hotel, it has multiple swimming pools, a small waterpark and just down the road from a beach. We will definitely be returning to this hotel (for our 6th visit).

This is a lovely spacious & clean hotel with excellent friendly efficient staff and the buffet was well run (not too many queues). Ignore any comments about them ignoring the English we did NOT find this at all. Beware the many, many birds waiting to steal any food you leave on the outside tables - so many people found their food had disappeared when they came back to their tables. My main complaint is the awful lack of soundproofing between rooms - I jumped out of my skin if someone dropped something, I was kept awake even by others' snoring! I was woken up at all hours by people talking and having drinks - all my nights' sleep were broken. This is the only reason I wouldn't return and I'm sad to say this. If you're a very heavy sleeper (or drinker ha ha) it's a great place to stay.

We recently returned from our family holiday to Menorca. Overall our stay was absolutely incredible! The highlights were the location is great to get to the local beach. The staff are so friendly, they remember your name and make you feel very welcome. The catering staff were so helpful and even when our 19 month old dropped food they were so calm and nothing was too much. Our son loved the mini disco each night and a special visit around the pool from Barcy. The children's pool is fantastic for little ones too. The food changed every evening and there was so much choice, we loved the food! I used the spa which was very nice and had a massage too. Very few negatives.... we booked an upgraded room and although the bed was large and very comfortable and the bathroom nice and modern, the room felt very small!! We also didn't have our wedding changed once whilst we were there only the bed made and they didn't turn up until the mid afternoon which was disappointing. We would have also loved to see the evening entertainment as it looked great but each night it started 9:30-10:30 which is far to late for us sadly having an under 2. The entertainment team were brilliant and made my little boy feel special. Aside from these small issues, we loved our stay at the Occidental Hotel Menorca and will definitely be returning!

Clean hotel, 20 minute drive from the airport, close to a small but excellent selection of restaurants and a beautiful beach. The entertainment team were friendly and put on activities, such as aquaerobics and dancing. The pools were big and clean, the kids pool is a lot of fun. Rooms were good overall, could have more towel hooks though. The food is amazing! So much choice and very tasty. It doesn't start until 7pm though, which was late for our baby. Most guests are French, so a lot of the information wasn't in English. Air con was switched off during our stay which made sleeping for our baby difficult at night. But overall, a great place to stay! One of the best:-)

My husband and I visited with two other couples directly a 5 day visit. We loved it. Rooms are modern abd clean. Bathroom is nice but the shower did tend to flood onto the floor. Food was outstanding. Something different every day. Help yourself to soft drinks wine beer water The pools are just lovely. So different to the normal pools you see. There is also a water park (small children ) and another quiet pool just a short walk down the hill. Entertainment was a little hit and miss but the entertainment team really did their best to made you feel at home. Beach is a 5 min walk down a small hill. The beach is beautiful. A few restaurants along the front. All in all a top class hotel. Thank you