After watching us load the luggage cart with our bags, the clerk told us the elevator was out of order. Once we carried our bags all the way up to the 3rd floor, I heard and saw housekeeping using it despite it having an out of order sign on it. We came down early for the Continental breakfast only to find a poorly stocked mini refrigerator, an empty crockpot that once had gravy in it, the shelf for bagels, bread & biscuits depleted and one of the two wafflemakers in working order. We ended up eating dry cereal because the pitcher for milk was out & never replenished.
On top up the elevator being out and the bad experience with breakfast there were several groups of kids that ran up and down the halls being loud and trying to get into rooms that their key didn't open. They also managed to burn something in a room microwave which had the whole 3rd floor smelling like body odor and smoke. To my knowledge none of their chaperones were approached about their behavior.
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