Oldcity Design Apartments

We chose the hotel because it is centrally located. However parking is very limited and we had to resort to a public car park a block away. Then we had to push our suitcases up a super steep hill to the apar**ents. Also the apar**ent pictures are deceptive, the rooms are super narrow and the building is rather tired. The service is friendly and helpful. There is no lift so don’t bring big suitcases. Finally it is super noisy with incessant heavy metal music from the neighbourhood.

The location is good and very touristy. In front of the entrance door there is a disused building with people taking ***** in broad daylight. Hard *****. They ask for money. We were scared for our children. We were never able to talk to the owner to complain, they don't answer. Until they solve the big problem of ************ in front, I don't recommend it.

There are ***** addicted right in front of the entrance. All day. Also, ************ checking who is going in and out from the street. I very sorry for the property because is not their fault. The apar**ent was cozy and the staff very helpful . But is really unpleasant to see therese ***** addicted all over the road and people needs to know before they chose this place.

We turned up at 11am and stood in the rain for 30 minutes trying both phone numbers (15 calls) on the door - one said disconnected and the other went straight to voicemail. Our booking said ‘the front desk would be open at 11’. There is no front desk. The apar**ent is opposite an abandoned carpark which is home to many homeless people including several who approached us for money. I was glad I (female) was there with my male partner. Another guest finally let us in and I found a cleaner in one of the apar**ents who managed to message the owner. He said he was in meetings and couldn’t let us in until 3pm. The cleaner let us leave the bags in our room and we went to find lunch. When we came back at 3pm there was still no one there to meet us. I rang the owner (again) and he answered, didn’t apologise for not being available. He then texted me the door numbers and told us to go in. I don’t know why he didn’t do that earlier. The apar**ent was supposed to have a Queen and double bed. The queen bed was a fold down from the ceiling and incredibly uncomfortable and the double was a sofa bed. The apar**ent was cramped and to get into bed you had to brush past the dining table. The bathroom was dirty with previous guests hair on the floor. The wifi didn’t work, the room was run down and the aircon is above the front door away from the bed/lounge room. We stayed long enough to book ourselves another room in a hotel. The owner had no idea we left until he texted me asking to leave money for the tourist tax. We felt unsafe, uncomfortable and that the owner doesn’t care about guests - just his current job in an office and getting money from the apar**ent with minimal effort. It is not worth booking this apar**ent.

It was well cared and well designed hotel. What is best on this hotel was the management of this company. They communicated well and respond quick and very attentive.

Great location short walk from train station, famous bridge and most of the Old Porto attractions. Clean apar**ent. Everything you need is there and the welcome gift was a nice touch. My only concern would be the building/stands in front of it. Lots of people there day and night drinking and sleeping. Not recommended for solo female travellers.

Great location right next to the train station, close to all of the amenities and tourist attractions walked everywhere

Very nice apar**ents (we had 2 apar**ents for our group of 5). Good communication with the owners. Up a little bit of a hill from the train station - very close to the cathedral and bridge across the river as well as shopping and dining areas

Very nice apar**ent, terrible neighborhood with ************ and homeless people right at the entrance