The food at the restaurant has been sensational. All the dinners we’ve had here prepared by chef Renique have been absolutely delicious. Highly recommend! The rooms are great and the staff are so helpful and welcoming. This is our 2nd stay here for business and will gladly be returning in the future
Overall stay at Kapok was excellent. Staff was amazing, minal issues and timely responses and resolution of any issues. Food at both restaurant were amazing. would definitely stay again and recommend to anybody planning a trip to trinidad.
The Radisson is a household name for my husband and family and the entire night shift is very hospitable from Security to Front Desk to Kitchen staff .Cassie ensured our food was ready on time when we ordered and Adrian ,Lesley and Nicholas ( Front desk staff ) are very articulate and knowledgeable and they were able to answer all our questions and concerns . Officer Woodley assisted us as soon as we entered the hotel and greeted us with a professional demeanor and i hope the night team keeps up the service
The price for the hotel is decent for the quality it offers, but the hotel makes its money possibly with low-quality food in the bar, pool, and restaurant without any local choices. It is not clear which places are deigning to for example a cigar and the closeness to the harbor with its construction work is unique.
체크인 시(21시 정도), 직원이 와이파이, 식당위치, 아침 식사시간, 스포츠센터이 위치와 시간 등 다른 호텔에서라면 당연히 안내해줘야하는 것을 안내해주지 않았다.
내가 문의하자 그제서야 안내를 해주면서 룸에 모두 적혀있다고 귀찮은 듯 이야기 했다(룸에는 그런 안내가 없었다.)
힐튼에서 이런 상황이 발생한 것은 무척 실망스럽다.
1쨰날 숙박이후 룸 메이크업 이후, 룸에 물, 물컵, 수건등이 리필이 되지 않았다. 전화해서 받기는 했지만....왜 이런일이 일어나는지.
수영장의 경우 가둬두는 물이라서 어쩔수 없지만 조금 먼지나 나뭇잎 등이 많이 있었다.
동일 도시에서 하야트에 1박을 하고 힐튼에서 3박을 한 일정이라.
하야트의 직원, 서비스, 수영장 등과 너무 비교가 된다.
힐튼의 인지도에 맞는 서비스를 해주었으면 한다.
식사는 5성급 수준은 아니다. 호텔 조식의 꽃은 생과일 쥬스인데.....없는것 같다. 과일도 세가지 종류만 3일 내내 동일하게 나왔다.