The elevator was out of service.
When I walked back down to the first floor for ice, the ice maker was also out of service.
The overall facility appearance and cleanliness was fine - but the maintenance of the building mechanical systems was sorely lacking.
FWIW, I was a facilities maintenance supervisor for a Fortune 100 company for 26 years, and this kind of failure to maintain the building mechanical systems would have been considered an unacceptable failure. These kinds of breakdowns are so easily prevented through simply scheduling preventative maintenance.
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