Barcelo Playa Blanca

The hotel and grounds are huge and it is close to being great but still a few things that need to be worked on. Like most people have said the hotel pool is a bit of a wind tunnel so the pool umbrellas can't be used as they blow over. So if you need shade around the pool this is not the hotel for you as you will burn...like I have! Also the main hotel restaurant is amazingly disorganised for breakfast and dinner. You basically have to get a drink when you arrive and then hope to find a clean table to sit at. Then it is up to the buffet which has the most disorganised layout ever. Want bacon or eggs for breakfast...you have to join the queue for the omelette station as they are cooked to order...which sounds like a good idea, except the hotel has over 700 rooms and at busy times it can't cope. Also I do wonder what half the staff do as their role seems to be to clear and reset tables...but they don't seem to do that and after a while we figured out it would be easier to take knife and forks from their cleaning station and set our own tables. Champs bar was good although most nights there was only one person working behind the bar...and sadly I am not a tanned young girl he could flirt with so it took a while to sometimes get a drink as the pretty girls jumped the queue! So I didn't hate it, but next time I will probably try another hotel on Lanzarote as this one has some issues that don't seem likely to get resolved as it is ongoing feedback from reviews that the hotel seems to be doing nothing with.

We have recently returned from Barceló Playa Blanca. After we booked we saw some of the reviews and were slightly worried. However, we have had the most amazing stay. The hotel is absolutely beautiful. Very clean and tidy. The staff were very helpful. Nothing was ever too much trouble. The food was lovely, was always hot and included a good variety of options available. If you are gluten free they had a separate table at breakfast for food and even a separate toaster. Our room was clean, tidy and had a great view. As a family we could have just done with some more storage space. The pool area was clean and tidy. The children’s pool was brilliant. The only issue was on days when it was full sun and really windy you were not allowed to have your umbrella shade up. This was difficulty was as travelling with our 15 month old daughter we needed shade. It would be good if they could have a separate area around the pool where they had a more shaded area with a canopy like outside the sports bar to offer shaded areas for families. My husband suffered really bad sunburn and we had to seek medical attention, the reception staff helped with this and were really helpful. Apart from some shade needed around the pool for families when you can’t use the umbrellas we have no complaints. Excellent hotel in a brilliant location. Would definitely recommend and we shall be returning!

Hotel is very impressive we stayed in royal level swim up room, I personally would not pay for swim up room again has it was just a ornament it was freezing which I was so looking forward to using it does need heating such a shame.would I go to royal level again no. only because the main food hall is better they have cooking stations and RL doesn't from the basics of a fried egg personal preference they tend to focus on a la carte,food in the hotel is amazing I don't get the people saying no choice it's fabulous. Main pool half heated but it is a bit of a wind tunnel needs addressing. Entertainment team are a credit to the hotel neomi was fabulous to watch dancing they all where entertaining so friendly, thank you active team 😀 tracey/rachel. Loads of activities around the pool a full programme, kids pool heated with slides ,ideal position the hotel close to marina and rubicon shopping centre and nice 15 min walk into town centre for the bus station to explore 7. 50euros for 2 people into arrecife 5.50 into puerto Carmen

Stayed here for work, was pleasent enough buffet dinner was ok breakfast was better. Lovely Gym with views and open air breeze. Room was ok balcony was lovely, shame there wasn’t any robes or slippers provided. Bar staff were lovely. Overall an ok stay very big hotel not sure I’d stay with the family.

New hotel & still experiencing issues, however our 2 night stay was enjoyable & relaxing. Great location.

Hotel was very clean and staff were excellent very friendly & helpful. Buffet breakfast was good but nothing too special and a wee bit chaotic at times. Pool was excellent as it was heated and towel service great.

The hotel is newly opened and the interior design great but it feels like the works in the open parts have been done to 98% (e.g. the room is pretty yet the windows are dirty and the curtains not ironed). It didn’t influence our stay though. The architecture of the hotel causes a lot of echo too and even though we were there off season you could hear the neighbours from the opposing room. Still, that wasn’t a big issue. But the worst was the food - we’re vegetarians and we’ve never seen a buffet so filled with meat. Day 1: a vegetarian cannelloni (confirmed by cook to be vegetarian) appeared to be made of fish. There was no other warm “veggie” dish. The cook prepared me wok tofu with veggies. DAY 2: the buffet was still not adapted, our servant offered to prepare me a special meal - same as the day before… day 3: I was offered tofu with veggies for the 3rd time and showed my dissatisfaction so after 30 min of back and forth I was served a nice seitan dish. Day 4: I was served the same seitan dish with the same veggies... We should not have to negotiate every day to get treated on the same level as others, isn’t it?! The hotel is bragging about their sustainability efforts but it’s greenwashing since there’s nothing sustainable in such a basic aspect like the food. The service was very nice though, the problem is at the management level. Definitely cannot recommend to anyone with dietary restrictions or anyone trying to be sustainable.

Food was disappointing, bar area limited and entertainment not so great.

Excellent place to stay. Very new, not all services available but still fabulous