Wyndham Grand Pittsburgh

the Wyndham Grand is a sad hotel for CLEANLINESS. AND MAKING SURE YOUR ROOM IS WHAT YOU PAID FOR. THE ROOM WE HAD WAS NOT VACUUMED AND I PERSONALLY WENT TO THE FRONT DESK AND COMPLAINED FOR THE ROOM WAS DIRTY, NO WATER AS DESCRIBED IN DESCRIPTION OF ROOM, NO BATHTUB AS DESCRIBED IN THE ROOM I BOOKED ONLINE. WHEN QUESTIONING THE FRONT DESK STAFF THEY STATED IT WAS HANDICAP ACCESSIBLE WITH A TUB AND COMPLIMENTARY WATER IN WHICH IT WAS NOT. THE FRONT DESK STAFF WILL TELL YOU WHAT THEY WANT YOU TO HER. WHEN I APPROACHED THE FRONT DESK STAFF ABOUT THE UNCLEANED FLOORS AND ESPECILLY UNDER THE BED THEY STATEWD HOUSEKEEPING WOULD BE UP TOMORROW MORNING TO CLEAN THE ROOM AT 8: AM THE NEXT MORNING THERE KNOCKING ON DOOR TO CLEAN ROOM WHEN WE WERE STILL SLEEPING. AFTER WE LEFT SO HOUSEKEEPING COULD CLEAN THE ROOM IT STILL WAS NOT CLEANED UNDER THE BED FOR THERE IS FOOD AND TRASH UNDER THE BED. THE KINGSIZE BEDFRAME IS BROKEN AND THEY WAS LIKE IT IS WHAT IT IS. VERY INCONSIDERATE STAFF FOR THE PRICE WE PAID FOR 3 NIGHTS AT THIS HOTEL. THIS WAS THE 4TH TIME STAYING AT THIS HOTEL AND IT WAS THE WORSE TIME. THE RESTARAUNT WAS CLOSED BUT THE WEBSITE STATED IT WAS OPEN 24 HOURS A DAY. NO FREE COFFEE FOR THE COFFEE POT IN THE ROOM WAS VERY DIRTY. THIS PLACE NEEDS A NEW HOUSEKEEPING STAFF WHO CARES FOR THEIR PATRONS. MAYBE A WHOLE NEW MANAGEMENT TEAM IN THIS LOCATION COULD MAKE IT BETTER BUT NOT SURE.

Very beautiful view!!! Very comfortable king bed!!! Only issues was the glass shower does have a door so water just goes all over the floor and there was trash the night stands that wasn’t ours while looking for my shoe… Over all great place!!!

房間有黴味，房間裝備不齊。我們訂了兩間房，大小不一樣，一間有冰箱，一間沒有。咖啡機都長黴了。看來疫情影響很大，可能很久沒有人入住了，可是既然有人訂房就該徹底清掃！設備也十分老舊。就是為了看國慶煙花，不然不會住如此價格高的酒店。

There was a mix up in our check in information but they handled the situation very well and fixed it. The staff is amazing

Wyndham Pitts has got to be commended for its central location and unblocked view of the Three River confluence, at a great price! Check in was smooth and travel to other parts of the city was very easy, with various amenities like 24h convenience stores and jazz bars within walking distance. One could also walk to the Andy Warhol museum through the majestic Three Sisters bridges and also the Duquesne Incline for a breathtaking view of the city. And finally the pool has a great view. One could probably only complain about the aging furnishes with some cracked or *****ped wooden sections of the walls, and I thought it would be nicer to have a kettle in the room.

Was coming to town for baseball games at PNC park. Hotel is about a 15 minute walk to fields. Arrived at noon and the check in was smooth. You need your room key card to go up In elevator. Stayed on 17th floor with city view, could see a little of the Clemente bridge and PNC park. The hallway had a musty smell, room was clean, just a few cosmetic things. Didn’t feel like the AC was working very well. The maid service respects the door hanger and won’t bother you. I didn’t drive or park but valet prices were a little steep.if was to come back for another sporting event, I would stay there again.

Location is great. Walking distance to so many attractions. Great helpful staff.

The Wyndham grand is in a great location. Walk to the stadiums, close to market square and easy to access. We’ve stayed there several times and never have any complaints

You almost caused us to miss our plane. First, the wake up call never happened. So we had eight minutes to catch a car to the airport scheduled by the hotel. You guess it, the cab never showed! Frantically, we found out own taxi, and drove to the airport without so much as a shower, or even a tooth brushing!!! No room service , no take out service in the restaurant, 20 minute wait for a cup of coffee at breakfast. No maid service, no microwave, and no refrigerator (even though we requested in our reservation comments for my wife's medications). And small things. I am from Florida, and was excited to watch some of the Friday night Pirate game at the bar. Even though I was the only one there, the bartender would not turn up the volume loud enough to hear the game. She said she can't, because the music was playing. When I pointed out there was no music playing, she just walked away. In summary, the worst experience we have ever had staying downtown. I should get a refund, if you ask me. Don Feeney