LBV House Hotel

Rooms are modern and views are lovely. Room service was poor. Room was not cleaned and cups and glasses not washed. On arrival tea and coffee making facilities included kettle and cups with no spoons, tea, coffee or milk and we were unable to get these from reception. They were also not provided the next day despite us making reception aware that they were missing. There is no mini bar in the room despite what it says on the website. Breakfast was meagre. On both days the hot breakfast was cold as the heaters under the chafing dish were not used. Fruit and yoghurt was not replenished and orange juice was very diluted. Coffee in flasks was cold although premium coffee was available from the one member of staff on duty if you could get her attention. She also provided omelette and cooked eggs to some guests but this was not advertised anywhere. Whole place seems to be run on a shoestring. Our room was one of two on the back of the hotel with views of a brick wall despite the website saying that all rooms either have views of the river or the slopes. Cat seems to constantly be lying on the furniture in reception or the bar area which is not great for those who are allergic to cats. When we were asked about our experience on checkout they just said you should have said something despite us already having done so. Would not recommend

The LBV is a small hotel on top of a big hill. If you arrive by train get a taxi (out of the station and turn left). Once you're there you can have a nice ten minute very steep downhill walk back to the town through the back alleys. The hotel staff were very welcoming - Rui checked us in and was our barman that day. The rooms are modern with most having nice balconies overlooking the valley. We also love a good strong shower - be careful what you wish for if you use the water jets :) The bar was really comfortable with a great view and Rui gave us a little history of the hotel and the area. We also got introduced to Moustache the house cat who was very friendly and allowed us to befriend him (this isn't mandatory if you don't like cats but made our stay even more perfect). For those that are cat adverse there was no evidence there was a cat around and he was only allowed in as we were very keen to meet him. Breakfast had a nice spread however the fresh orange juice was a little thin and was lacking in flavour. We appreciate this is a subjective view but the 3 of us that tried it all felt the same. However this would not put us off recommending LBV to our friends. Overall we loved our stay - everyone was really friendly and the hotel was everything we wanted.

On the face of it, this place looked ok - it’s a new building and has enclosed on-site parking. No water supply on our first morning. Arguable no breakfast service on our second day. The experience was not one I would care to repeat. Location - while on a map it looks as though the hotel is in Pinhao, it’s actually up a very steep incline, which to us, made the town inaccessible except by car. The view from the room was nice, but on the balcony you’re overlooking an industrial yard with lorry parking - not ideal. Cleanliness - not up to scratch, which is surprising considering it’s a new property. The shower was not well maintained - there was a lot of mould and bacteria on the tiles which is inexcusable given there are only 11 rooms to clean. Facilities - our first morning, we woke up around 6:30 and found the water was off. No one at reception to answer the phone. When we went down around 7 - there was someone who said we’d have to wait until someone turned up. The water was restored around 8:30 but we had to replan our day as a result. No apology offered. I mentioned it when leaving and the receptionist blamed the town and said it happens from time to time. Just wow. Breakfast - I didn’t expect a lot, given it’s the off season. The first morning was ok - they did actually put out a spread, though it was sp****. The second morning they didn’t even unlock the door until 8:30. There was no spread - just a couple slices of ham and some watered down orange juice.

Lovely hotel, very modern, clean,bright in a super location on the hills overlooking the Doura river. A 15 mins walk (downhill) to the river where there are a couple of very nice restaurants. Staff at the hotel was extremely helpful and, warm and pleasant. View out of the room was great, with a large balcony where you can sit. Breakfast was lovely and plentiful too. If you're looking for a quiet, peaceful away from it all few days away in abeaitiful hotel with pleasant staff, this is your place. I would absolutely stay there again.

If you are walking to the property, please know you will be walking uphill. My husband and I stayed in room #11 where there is visible water damage/mold on the wall opposite of the shower. We mentioned it upon checking out and we were informed they are aware and are closing the room in January for repairs. In the event you are allergic to cats…there is a cat at the hotel. Breakfast was good with a nice view.

Nice staff. Beautiful property with stunning view of the Douro valley. Quite a difficult downhill walk to downtown. No restaurants close. Nice room with balcony. Tub was difficult to climb into for a shower. No lotion, conditioner , coffee or Kleenex. Tasty but not extensive breakfast included. Parking in parkade also included.

We stayed in this hotel for an overnight passing through Pinhao. The staff were exceptionally friendly and helpful. The hotel is spotlessly clean, has great parking and amazing views. It is a small hotel on a hill a 5 minute walk down to the village of Pinhao . As it is up a steep hill you might prefer to get a taxi back whick costs €5. The hotel serves a nice basic breakfast. It is not very expensive. Rooms are extremely comfortable. An ideal spot to explore Pinhao

Nice design, calm place with a great pool, very nice breakfast in the given price range. Warm and professional welcome at the reception.

We had an overnight stay at the LBV House hotel in Pinhão, as we know the hotel. It has a friendly staff, private parking (free) and immaculate rooms, we did have a few sockets and light switches that didn't work properly, we had room 10! It can be seen that the covid pandemic is seriously bringing down the economy and tourism, the breakfast was sufficient for us personally, but compared to other years, the choice was much less! Furthermore, we had a pleasant stay, a good diner in the related at the hotel restaurant “LBV79” restaurant nearby, and a good night's sleep, and we will definitely come back.