Staff was friendly and helpful, thorough I waited a few minutes with no one at the counter when I arrived. The bathroom had specks of dirt or grime on the toilet seat and counter when we arrived. The pull-out sofa bed in our "room for 6" was very rickety and had a broken support wire. There were people taking and laughing loudly in the hallway right outside our door at 1:00am.
Nice points so far: good space, comfortable normal beds with very nice pillows, good-size "mini fridge", good cups for water and other little amenities.
Overall pretty good experience, but the dirtiness in the bathroom that was pretty easy to clean with a wet tissue (showing low cleaning standards by staff) was concerning and discomforting.
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