Upon check-in, asked about the jacuzzi and indoor heated pool. Jacuzzi was emptied out because the heating element has not been working, so same as the pool. All elevators, except one, were out of service. We requested a room to see the New Year's Eve fireworks and were put in one, but could barely see any of them. Room was absolutely filthy- I couldn't stop sneezing for the entire time we were there. Looks like the room had never had a good cleaning. Vents and furniture were so dusty and floors were filthy.
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