Sheraton Phoenix Downtown

房間有點小，位置很好，離會展中心很近，特別是參會很方便。

孩子很喜歡

酒店挺乾淨的，咖啡好喝

Everything was excellent, the room looks updated, clean, maintenance lady was great, great location and food and drinks also great 👍

Due to the inevitable airline operations problems, my flight was changed from 1:10 pm, to 4 pm, to 6:56 pm and now currently at 9:30 pm. By the time I reach Sheraton Phoenix, it will be past 1 am. My seminar starts at 8 am, but registration is before that. I am so tired, no guarantee that flight will not be moved again. Michelle J. was very kind in assisting me to cancel my hotel reservation. I appreciate her very much. She made my day better. God bless her. Sincerely, Florence M. Morgan Hill, CA

Our stay was very comfortable, customer service was over the top. We had a room that happened to be next door to a room that had a party going on. We could not sleep, the hotel staff were great at responding and making sure we were comfortable. They offered us a different room for the following night to avoid another loud party on our second night.

We were disappointed that after the concert and we returned to the Hotel, there was no place to get anything to eat. The price of drinks (beer and Bloody Mary) were really ridiculous. Otherwise, the room was comfortable. Every associate we spoke to was friendly, professional and kind.

Everything was very good-extra positive was the help that Nathan in valet assisted to get pedicab to transport me to Chase Field (I have walking issues). I could never get internet on my I-phone but could on laptop.

They consider the fact that they have a dry climate and offer free water to their clients (most hotels make you pay) and are very happy to answer any questions when you call down to the concierge (I called many times).