Verified traveler
28 พฤศจิกายน 2022
This is a nice property. I'm not sure if it recently underwent a remodel but it I really like the way it looks. The lobby is cozy and inviting. There was an unfortunate mishap and the room we reserved was not available. Jennifer and the entire desk staff was sincere in their apologizes and did what they could to accommodate and make us comfortable.
The heater in our room was not working properly. Thank goodness for Carlos! He was so sweet and had it working in less than 30 minutes!
The only real negative we had was the cleanliness. The bathroom had hair behind the toilet, in the shower, on the floor in front of the shower, and on the counter. It's as if dirty or used towels were used to "clean". I might suggest housekeeping vacuum the floors when donr cleaning to pick up hairs. There was even hair on the bed (which made me question if the sheets had been changed. Black light indicated sheets were ok) The lamp on the night table was quite dusty as well.
Other than the housekeeping issues, our stay was nice and we would stay again.
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