I recently stayed at the Marriott TownePlace Suites in Lakeland, and Sylvia made my visit exceptional. Her professionalism and warm demeanor were truly commendable. She went above and beyond with fantastic coffee shop suggestions that added a delightful touch to my trip. Sylvia's care and assistance were invaluable!
Filthy. Our room upon arrival had food on the floor, a dead roach, no nightstands or remote. Moved us to another room that had a night stand. The TV could not reach a volume that you could hear over the A/C. Cigarette burns on bathtub and counter tops in the nonsmoking hotel. Blinds so sheer that the parking lot light lit our entire room at night. It’s under construction but there were materials in every hallway, at every entrance on every floor, glue or paint spilled all over. My son called the elevator the tower of terror. We have stayed at Wyndham properties all over the country. I can’t believe they have their name behind this one.