Service
There are 2 cards one for elevator and room which is inconvenient especially after long and unpleasant check in the card didnt work and we had to go back and luckily the concierge who helped was more friendlier and helpful compared to the lady at check in
My first time travelling with my 2 daughters. Obviously I felt nervous without my husband around. Upon arrival at the hotel, we were welcomed warmly by Ralph at the reception. He explained in detail to us and even suggested some activities we can do during our stay. The concierges are also very helpful and they are fast in sending our luggage to our room even before we enter our room..
Service
There are 2 cards one for elevator and room which is inconvenient especially after long and unpleasant check in the card didnt work and we had to go back and luckily the concierge who helped was more friendlier and helpful compared to the lady at check in
My first time travelling with my 2 daughters. Obviously I felt nervous without my husband around. Upon arrival at the hotel, we were welcomed warmly by Ralph at the reception. He explained in detail to us and even suggested some activities we can do during our stay. The concierges are also very helpful and they are fast in sending our luggage to our room even before we enter our room..