aditya2730
28 กุมภาพันธ์ 2024
I stayed for only one night in this particular trip and wanted to extend it but unfortunately hotel was fully booked because of wedding group booking. This is my first stay at Taj Rishikesh. Wow. What a property it is !!! Extraordinary location, ambience, maintenance and wonderful staff .. I am writing to convey my deepest gratitude for the extraordinary experience I had during this particular trip. The level of care and dedication exhibited by your staff surpassed our highest expectations, leaving an indelible mark on me. The personalized greetings and the seamless check-in process immediately set the tone for what would become a truly exceptional stay. Mr. TANISHQ was very warm, cordial and professional and helped me with tour of property and upgraded my room to a superior category. He spoke to me at length about various things and smooth check in it was. Mr. ANSHUL, Mr. PARAS during checkout time were also very warm and kind . Check out was smooth and they offered me souvenirs and helped me get a car to airport on a short notice which helped me to reach on time to catch my flight. Everything was maintained very well and staff at all the areas were so helpful and reachable/open. Food at The restaurant- ROCK FLOUR was awesome to say the least. Each dish was a testament to the chef's artistry, and the service was characterized by attentiveness and knowledge. Thanks to chef Mr. DIPAK KUMAR SINGH , he ensured my food requirements are taken care in very personalized way. His culinary skills, communication and warmth are highly appreciated. Hatsoff. The dedication and talent of your team was evident in every meal I enjoyed at fom breakfast, lunch to dinner. I have very long list of intolerances and a health condition which required special diet and they considered it and cooked special meals for me and taking care of my health during this solo travel. My further travel completely depended on this particular trip and they ensured it was absolutely perfect as I required. He made me feel at home. The flavors, presentation, and attention to detail were nothing short of extraordinary. Their knowledge of the menu, willingness to accommodate special requests, and genuine warmth made every meal a memorable one. He gave his team members also heads up about my preference and ensured they met with all of my preferences. Chef Mr.GANESH too helped me during breakfast and helped me get a take away as well during check out.Highly appreciate his gesture. Mr. VIRENDRA BHATT : Everytime I came for meal or met him around the property, he remembered my preferences and took out time and interact at length..He made me feel like im at home. His professionalism and genuine care for dining experience did not go unnoticed. He was talking to each and every guest and ensuring their needs and wants are fulfilled. Great to see such professionals with hu***/personal touch in work. Always smiling and courteous and very energetic all day long. Mr. ***N NAINWAL
แปล