Edsa Shangri-La, Manila

Nice hotel near of everything.

My regular hotel whenever I go to Manila for business. Good location. The only thing I wish they could change/improve is their bath & shampoo range. Most 5-star hotels are offering branded range with better fragrance & quality. And the food menu & taste have room for improvement.

Main reasons for this stay is the best location for shopping. Hotel is excellent n staff are friendly but very disappointed with tennis court facilities. Had great courts but don’t provide tools for clean up the coach n ball balls are great .definitely need to improve but will rerun next time . Teresa is very help at reception so is Amy n Grace . Gym trainer n has no complaint 🌹

Our first time there and it didn’t disappoint awesome pool and great breakfast !

Great service, just a little too old would be nice to have some remodeling done to the doors and hallways rugs

Our room is very clean and the facilities are great for families with kids. We enjoyed using the pool.

Wnderful staff and good choice of breakfast menu . Near the mall very easy access to eveything . A Must to stay if want Edsa.

Disappointed that the water activities in the pool costs extra, in a 5 star hotel this should be included. A normal IHG hotel in china includes these activities. For sure we won’t go here again. The kids were disappointed !

It was an amazing experience staying at Edsa Shangrila hotel, everything was a satisfying experience- from room accommodation, amenities, hotel staff and food experience. Everybody seemed to be welcoming except for a particular male staff from the front desk, I forgot his name already… He was quiet impatient at first when I approached him then suddenly changed his attitude when he saw my ID , (probably seeing my profession on my ID changed his behavior towards me)…. Thats not the way to treat your guest/clients Sir…. It is best to treat guest/clients equally irregardless of their status since we are all paying to get the quality service we deserve.