Holiday Inn Expresses are our default hotel choice and this one, being in Florida and a relatively well-travelled area, met all our expectations save for ONE glaring issue. We got in around 8 after driving all day and decided to take the front desk’s suggestion and exercise the 20% discount at the TGI Fridays within walking distance. Since we hadn’t been to one in 15 years we decided ‘what the heck?’ After returning from dinner feeling no pain, as they say, we went to bed without really scrutinizing they room. In the morning, once we were a little more lucid, I noticed the toilet I was sitting on had some MAJOR issues. As someone that’s renovated a couple houses I’m pretty comfortable in my theory that this toilet was probably rescued from a bathroom AFTER it it had been demolished. The seat was stained, marred and scored and the porcelain rim had chips in it. All this was noticed after we had been using it the night before and that morning. A toilet seat in this condition can not be properly cleaned and I felt pretty disgusted that we had used it after taking showers and going to bed - pretty much felt like I needed another shower after seeing it. How does something like this happen? How could such a key component of a hotel stay be in such unacceptable condition? Otherwise the facility was well-kept and comfortable. The only other quibble I could muster is the air conditioner being a little loud, but it’s Florida and they get worked hard. We’ll still keep going to HIE locations but this was probably the biggest fail we’ve ever experienced at one.
Check in and out was easy. All employees were friendly and helpful. Any requests were handled right away (extra towels, refill for conditioner, etc...). The room was clean and comfortable. Was nice that living area had separate temperature control from the bedroom. There was 6 of us, the ones that liked it cold, slept in bedroom, the ones that wanted warmer slept on sofa bed. The kitchenette was nice, and a decent sized refrigerator and freezer was a plus. The pool area was clean and well kept. One pool was heated, the other not. Hotel was busier on the weekend than weekdays. Pools still had plenty of room for all. There were grills for use, if you desired. Breakfast was good, the usual buffet for suburban locations. Do need a car, or could Uber, but nothing is a long drive away. The only disappointment was on weekdays, they didn't have coffee out round the clock. We checked out at 2:30 am to catch a 6 am flight and return car rental in Tampa. Coffee especially that night would have gone along way. You never know when people will check in or out, be up super early or be up late. Coffee should be available for those people. Small complaint for an enjoyable stay. Will definitely stay here again . I visit family there a few times a year, and this will be my go to place.
Sstonestar360God bless everyone at Microtel Inn & Suites by Wyndham in Zephyrhills so very much. I love everyone at Microtel Inn & Suites by Wyndham in Zephyrhills so very much. Everyone is a beautiful human being with a beautiful heart. Very kind, friendly & helpful. Everything has been a miracle and a miracle and a miracle. WOW! WOW! WOW! WOW!