ผผู้เข้าพักDidn’t realise before booking that this is a Chinese-operated hotel aimed I would imagine at hosting the local Chinese workforce. All TV channels were in Chinese, breakfast was Chinese food, coffee machine instructions were in Chinese. However, the staff were all Zambian and extremely helpful. Supposed to be a no-smoking hotel but it smelled strongly of cigarettes in our corridor. Bathroom kept smelling like a ‘wet dog’. No facilities in the hotel but luckily a great bar and restaurant next door.
ผผู้เข้าพักI had a very good stay at this hotel during my recent trip to Lusaka. It is particularly well-suited for Chinese visitors, as many of the facilities and written instructions are provided in both Chinese and English, which makes navigating the hotel very convenient. The service throughout my stay was excellent. I would especially like to recognize Grace, who has been an outstanding receptionist and hotellier, always professional, welcoming, and attentive. Her warm assistance truly elevated the experience. The room was clean, well-kept, and comfortable, making it easy to relax after a busy day. Overall, this is a great option to consider for an international business trip, offering good service and facilities at a very reasonable price point.
LLubnsadVery convenient location, opposite east park mall when you can shop most daily staff or get nice food.
Staffs are very friendly and helpful too.
LLauren GoatleyI usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things:
I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30.
When we got to the restaurant in the evening it took a while to be served.
When we got the kids in the shower, there were no towels and when we phoned it took a while.
We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did.
Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though.
When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head!
So all in all, wasn’t a great one.