DDonovan_ldidn’t know I had booked for 1 adult but had 2 of us. The room could fit 4 people, but the guy still insisted on charging extra for the one person So if one person can pay $90 for a room that can fit 4 people, then for 2 people I must top up additional $50? Doesn’t make sense. Anyway the thermal pools are dirty, yellowish, you can feel the sand at the bottom. The handlebar to the steps are broken. Maybe I am comparing with my experience in Japan so this definitely doesn’t match up.
NNeol TooMy stay at Pamukkale WhiteHeaven Suite Hotel was nothing short of wonderful! The staff set the tone with a warm welcome, offering refreshing drinks and fruits upon our arrival. Despite our late check-in, they went above and beyond, even offering to send us to a nearby restaurant for a delightful evening meal.
The receptionist, a knowledgeable older gentleman, became our guide to the area, generously sharing insights about the local culture and the do's and don'ts. We were pleasantly surprised to receive a complimentary upgrade to a family suite, enhancing our overall experience.
Given the advice about tap water, the hotel took extra care to provide us with an abundance of bottled drinking water, completely free of charge. The attention to detail continued with a breakfast that exceeded expectations, offering a variety of delicious options.
During check-out, the staff demonstrated their commitment to excellent service once again. They not only assisted in booking a taxi but also gifted us a lovely souvenir—a Pamukkale magnet—a thoughtful touch that added a special touch to our departure.
In summary, Pamukkale WhiteHeaven Suite Hotel surpassed my expectations with its friendly staff, generous amenities, and a commitment to making every guest feel valued. I highly recommend this hotel for an exceptional and memorable stay in Pamukkale.
NNikita_ShОчень приятный, свежий апарт-отель в Памуккале.
Великолепный огромный номер с отличным ремонтом. Удобные кровати, кресла и диванчик.
Из окон открывается панорамный вид на травертины, а рано утром даже повезло наблюдать полёт воздушных шаров в непосредственной близости - просто супер!
Завтрак подают традиционный турецкий, вкусный и сытный.
Ну, и отдельно хочется отметить замечательного отзывчивого хозяина - со всем помог, подсказал и вообще крайне радушно принял.
ผผู้เข้าพักHet was een prima hotel, zeker in vergelijking met de omliggende accommodaties. De hulp, service, het eten en de hygiëne waren uitstekend. Helaas liet de spa-afdeling te wensen over, waarschijnlijk omdat deze werd gerund door een externe partij.
Voor de massage was het personeel vriendelijk en beloofden ze veel goeds, maar na afloop bleek het afgesproken bedrag ineens hoger. Bovendien moest ik per se contant betalen omdat de eigenaar zei dat hij zijn personeel direct moest betalen. Dit vond ik erg onprettig. De houding van de eigenaar na de massage was onprofessioneel en irritant, wat mijn ervaring behoorlijk heeft verpest.
Jammer, want verder was het hotel goed.
Gglsskyn12Ramada's room design is very modern and clean, and staff is friendly. I believe it's the best hotel in town. If you're a city person, I think you'll love this hotel. However, the hotel's dining options could have some improvement.