Setrvice was very good. The lady at reception was very helpful. As my mum can't climb stairs or walk far the lady helped to changeto a room on ground floor.
The room was clean and convenient for three of us. The bathroom is clean, water pressure is good. There is water cooler downstairs at lobby. Two ladies who incharge at counter were friendly. Parking is at shop lot area, need to pay to mpaj but still manageable to get parking in front of the hotel. I think all is good, the cons only difficult for muslim to find foods nearby. But this is only minimal things, overall about the hotel, good job!
Check in and out by self service, some of the light in the room isn’t working, the toilet door cannot be lock, and there is sound throughout the night, like someone renovated