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Питание супер, пляж супер, номера - нормальные ( немного старые уже) Минусы - при выселении добавляют в счет позиции которых не было, якобы что то заказывал, 2 раза, при просьбе подтвердить чеком - тут же извиняются и убирают, проверяйте счета!!

I am writing to formally express my disappointment regarding our recent stay at Orchard Passaros. Upon arrival at approximately 12:30, we were informed that our booking could not be located. After waiting around 20 minutes, the reservation was eventually found. Unfortunately, the gentleman at reception during this time was unfriendly and appeared quite miserable, which did not create a welcoming first impression. We were offered a complimentary drink while the issue was being resolved, which was appreciated. The gentleman who served us was polite, professional, and very pleasant. We were then shown to our room, which initially appeared to be very nice. However, later that evening we experienced significant issues. The room was unbearably hot, as the air conditioning did not seem to cool the space effectively. Additionally, there was a sensor system whereby any movement in the bed activated the bathroom light and extractor fan. This repeatedly disturbed our sleep. We reported these problems to reception. A maintenance staff member attended and resolved the sensor issue in the bathroom. He also stated that he had lowered the room temperature; however, the room remained extremely hot and uncomfortable. Despite further attempts to fix the issue, there was no improvement. After approximately an hour of ongoing disruption, at 2:00am we felt we had no option but to leave the hotel. The manager’s response at this time was extremely disappointing. He was rude, dismissive, and repeatedly laughed during the conversation, which we found highly unprofessional. Furthermore, the pool area was not as advertised. There were only two sunbeds available, and on one occasion a guest reserved one all day by leaving belongings on it, even when not present. Overall, the facilities and restaurant did not meet the standards described on your website. We are extremely disappointed that our experience did not reflect the expectations set by your online description. I would appreciate your response to these concerns. Yours faithfully,

I recently had the pleasure of staying at the Courtyard by Marriott in Colva, and it was an absolutely delightful experience. From the moment I arrived, I was impressed by the warm hospitality and attention to detail that this hotel offers. Here are some highlights from my stay: 1. **Exceptional Staff**: The staff at Courtyard by Marriott truly went above and beyond to make my stay comfortable and memorable. They were courteous, attentive, and always ready to assist with a smile. 2. **Excellent Cleanliness**: The hotel maintains an exceptionally high standard of cleanliness. My room was spotless, and the common areas, including the lobby, restaurant, and pool, were immaculate. It’s clear that the housekeeping team takes great pride in their work, ensuring a hygienic and pleasant environment for guests. 3. **Proximity to the Beach**: One of the best features of this hotel is its closeness to Colva Beach. Just a short walk away, the beach is easily accessible, making it perfect for a morning stroll or a sunset view. The convenience of being so close to the beach added a special touch to my stay. 4. **Comfortable Rooms**: The rooms are spacious, well-designed, and equipped with modern amenities. The bed was incredibly comfortable, and the balcony offered a lovely view of the surroundings. It was a perfect retreat after a day of exploring. 5. **Dining Options**: The on-site restaurant served a variety of delicious dishes, both local and international. The breakfast buffet was particularly impressive, with a wide range of options to suit every palate. Overall, my stay at Courtyard by Marriott, Colva, was nothing short of fantastic. The combination of excellent service, cleanliness, and the prime location near the beach makes it a top choice for anyone visiting the area. I would highly recommend this hotel to both leisure and business travelers and look forward to staying here again in the future!

Got back from Planet Hollywood last week. Location - this is a quite beach with beautiful small grain sand and clean. Many locals in the sea and clean. There are a couple of shacks each side on the hotel beach with beds and drinks and tables. Sunset is beautiful from here. Hotel: On arrival we were greeted, luggage taken to our rooms. We had the luxury pool view room- good amount of space in the bedroom, lovely balcony over looking the pool, bathroom clean. Towels changed daily and cleaned well. If you want anything staff are more than happy to help. Staff are extremely helpful - we had a couple of issues with the room, but turned out to be user errors. We had a maintenance chap in our room within minutes. The food was absolutely divine - eastern and western palates catered for. Chef Veronus came to talk to us every day at breakfast, and also made us some dishes not on the menu - really delightful and exceedingly good! The pool was very quite, but suited us. April is wedding season and there were some weddings on during the day and evening, but this is in a separate part of the complex. We actually enjoyed watching elements from the side lines. The wedding decor was incredible. We could not fault this hotel, we were taken care of so well!

I recently stayed at Fairfield by Marriott Benaulim, and unfortunately, my experience did not meet the expectations typically associated with the Marriott brand. Upon arrival, I had to wait over 30 minutes for my room, which was frustrating after a long journey. When I was finally checked in, I was disappointed to find that the room was not properly cleaned — there were visible stains on the lamp, the bedside lamp wasn't functioning, and the room had an unpleasant odor. Throughout the stay, multiple electricity cut-offs during the day added to the overall inconvenience and discomfort. While I understand that occasional technical issues can arise, I felt the lack of attention to basic cleanliness and maintenance significantly impacted the quality of my stay. I hope the management takes these concerns seriously and works on improving the overall guest experience, as the location and property have potential.

การเข้าพักที่น่ารื่นรมย์อย่างแน่นอน ฉันขอแนะนําสถานที่นี้ให้กับทุกคนโดยเฉพาะผู้ที่ต้องการพักผ่อนและผ่อนคลายริมชายหาด ไม่ใช่สถานที่ในอินเดียเป็นแบบนี้ สิ่งอํานวยความสะดวกและพนักงานเป็นชั้นหนึ่ง เป็นมืออาชีพและสุภาพมาก พวกเขาไม่ลังเลที่จะดูแลทุกความต้องการของเรา มีสวนที่ดีในการเดินในเวลากลางคืนคุณสามารถเข้าถึงชายหาดและเจ้าหน้าที่รักษาความปลอดภัยโดยตรงที่ทางออกทั้งสองด้าน รีสอร์ทมีอาหารหลากหลายมากและมีร้านอาหารให้เลือกหลากหลาย แม้ว่าราคาอาจจะสูงไปหน่อยเมื่อเทียบกับร้านอาหารดีๆ ใกล้เคียง โดยรวมแล้ว ฉันหวังว่าเราจะพักอีกสักหน่อย แต่มีการจองเที่ยวบินแล้ว จะกลับมาอีกแน่นอนเมื่อฉันกลับมาที่กัว

Benaulim Fortune resort is a beautiful property situated very near to Benaulim beach. Room size is good. Few shortfalls I observed: 1. Room fan regulator was not working. 2. Split ACs were not cooling (no centerlise ACs in resort). 3. F&B ground level team waiters consider guest as fool.. they suggested to try rice kheer in desert and you will not believe that they poured rice in to milk and served when I complained about that then he said he will not charge for this. Such unprofessional attitude are not expected in a brand like #ITC Fortune

This is a beautiful resort with nice rooms. Ours was clean and spacious. The staff was generally very good and assisted with things like booking taxis. The beach is not private - only the access path to the beach is private. That did not pose a problem for us. When we arrived we were told we needed to pay 11000 rupees each for a mandatory New Year’s Eve party. They insisted we had been notified when we had not, and claimed they could not check us in until we paid. It felt extortive to insist on this payment with no prior notification (and, they first said we had definitely been contacted but they couldn’t find proof, and later said they hadn’t had a way to contact us). Ultimately we did pay with a discount and enjoyed the party. However, the experience left a bad taste in my mouth and I would warn anyone saying over Christmas or New Years that these extremely expensive, mandatory parties will occur.

Absolutely wonderful stay! ❤️ From the very first moment, I felt less like a guest and more like a member of the family. The owners and the entire team are incredibly warm, caring and genuinely kind. They don’t just provide a place to stay, they truly look after you. During my stay, the owners’ mother was also visiting, and she was so kind to teach me how to make samosas! They were absolutely delicious, and it was such a special, personal experience that I will remember for a long time! ❤️ When I needed to rent a scooty, all hotel family (staff) took care of everything, they arranged for it to be delivered directly to the resort and collected afterwards. I even had a small accident and damaged one part of the scooty. The owners helped me communicate with the rental company and stood up for me to make sure everything was handled fairly. That kind of support and care goes far beyond what you would normally expect from a hotel. And then, of course, there is the location, the resort is literally right on the beach. You are just two steps away from the sea! 🌊 The rooms are clean, the restaurant food is fresh and delicious, the whole team is wonderful, and the atmosphere is so warm that you genuinely feel like part of the family. I also noticed that many guests return here year after year, and I think that says everything about this place. ❤️ Thank you to the entire Cupid’s Heaven family for such a warm and beautiful stay. You are truly wonderful, and I would absolutely recommend this place to anyone visiting Agonda! Only the very best words for you!❤️ And best wishes from Lithuania!🇱🇹

Здравствуйте! Персонал по- русски не говорит, раннее заселение за дополнительную плату невозможно. Персонал медленный, номерной фонд ооочень старый и дряхлый. К сожалению, на сайте фотографии нн соответствуют номерам отеля. Отель полностью вегетарианский, единственное что радует это самое близкое к пляжу месторасположение из всех отелей которые рядом. Не уверен, что ещё раз поеду в этот отель и уж тем более не буду советовать друзьям.