The stay was okay overall, but I was disappointed with the service. I requested a duvet for my baby's crib because there was no bedding provided. Unfortunately, I was told that none were available. Instead, I was given a towel to place on the hard wooden base of the crib, which was not suitable for a baby.
As a result, I had to use my own duvet for my baby and sleep without one myself. This was very inconvenient and not what I expected from Hilton since I have been in many of their hotels in Dubai and the service was top!. I am not happy with the level of service provided here in Luton.
The house is located on a walking distance from Luton Dart Parkway, there are 2 routes you can take. It was easy finding it and getting inside. The house looks better on the inside than outside. The earplugs were really helpful. The bedroom and bathroom were clean.