DDarrenwiltThe hotel was very central so parking wasn't great. We had to park in a multi-storey car park which wasn't ideal. The main good points was that the staff were exceptional. Always friendly, always smiling. Congratulations to all the staff on this. I felt the hotel had a friendly, hostel feel, with a pool table in the lobby/bar area. Would definitely recommend to people on Leisure trips. I was on a business trip so the rooms were a little dark, which made it difficult. The beds were very comfy and I had a great night sleep. Thankyou to all the staff for making us so welcome
ผผู้เข้าพักEnjoyed a great stay. Stayed one night before going on holiday, will be staying again when we return in March. Clean hotel, good choice of evening food & a fantastic full breakfast available. Rooms clean & tidy & a bed to sleep in for hours & hours ! A great visit - what's not to like 😀
ผผู้เข้าพักGood services and nice location, feeling comfortable but room temperature control is not much enough warm in Winter, and also, the bathroom shower has damaged, the water was running out from the shower pipe, please improve with thanks!
ผผู้เข้าพักExcellent service, friendly staff. Very helpful. Room very clean and breakfast menu was great. Nice location easy to walk into city center and the Waterfront area. Highly recommended. Nice stay.
SSteven JohnWe were pleased with room, welcome and breakfast and ready to give a good review.
I had booked via the Trip App and paid for a double room for 2 people with breakfast- at checkout a very rude receptionist demanded I pay £29 for two breakfasts and would not accept I’d already in effect paid for breakfast when booking. I showed her the booking confirmation which clearly stated the deal included breakfast - she still asked for payment. I demanded to see the Manager who still was reticent to accept that breakfast had already been paid for…..
Unacceptable.
As a result we were late for a family funeral
ผผู้เข้าพักAmazing location near clifton suspension bridge, nice area and shops nearby, clean room with all amenities included. Overall very happy with our stay and would definitely come back if going to bristol