FFlying visitergreat hotel especially for the price, hotel transfer MUST be booked.48 hours in advance which meant, due to me booking last minute getaway i couldnt qualify...they dont tell you that at booking. Great location though!
SStephenLocated was great but during our stay of 5 days we had rain and cold temperatures. This forced most guests to be indoors or around the bar areas. We felt overwhelmed by the amount of guests. During buffet hours, mobs of people would attack the food as they had not eaten in days with no social edict. The guests were mostly from Belgium , loud people but friendly. The hotel is dated but the staff took the initiative to make everyone welcome. Will return to area but will try other resorts next time.
Food was great and overflowing bar service, evening shows very entertaining.
XX~tinaThe most bare hotel I have been to. Kettles need to be rented for a charge + deposit. There are no cups or cutlery in the room. Mini fridge is empty. I think I can understand why the hotel went for such measures given the crowd that is staying there - too many wild screaming Britons. Breakfast tables have nothing but a cloth. Lounge chairs are bare plastic making them very uncomfortable to use. Most of the chairs are in fact not available for use because guests dump their towels to reserve them and then not show up for hours. Staff allow this behaviour. The loud entertainment went on till 23:30 (accompanied by partying guests next door) so if you want to sleep any time before that - forget it, it's like trying to sleep inside a night club. Beach towels are not provided, bathroom towels cannot be taken out so if you didn't bring your own - tough. It is a beach property but the beach is private and hotel guests do not get any discounts. The shower was hot and had good pressure but there was hair left in the drain. Beds seemed good at first but I woke up with back pain. Went up to take a look at the roof terrace which looked lovely but we didn't stay for a drink. All in all the hotel was not for us and certainly would not recommend it if you are looking for a relaxing place.
MMar GaviCheap Hotel (not bcuz of the price they charge). Paper thin walls, you can hear everything (I could hear someone’s snoring all night long). Beds are no comfortable at all, my back hurts (I’m a young person with no back problems). They don’t give you toothbrush, toothpaste, soap or shampoo (not even air plugs, with this walls should be mandatory). There’s NO ELEVATOR (you have to go up or down lots of stairs to go anywhere). The airport shuttle has a fixed itinerary (every 2 hours) it’s too much if you ask me, at least should be every hour. There’s no phone in the room to call reception, it was pouring at the time of check out and I got socked.
ผผู้เข้าพักHotel is in a great location close to the beach and restaurants. It is close to shops for essential items and provisions.
Breakfast buffet 0730-1030 is very well managed and staff are regularly topping up food and cleaning tables, busiest time is after 0900.
Rooms are a little tired but are air conditioned and have a fridge, room safe and their own balcony.
One frustration is was the lack of sockets and the TV signal / choice of channels was poor.
HHamiltonNickโรงแรมมีขนาดใหญ่มากและมีแขกเยอะมีความบันเทิงซึ่งก็ OK อาหารเช้ามีอาหารให้เลือกมากมายสําหรับทุกคนและน่าอยู่ อยู่หน้าหาดที่รายล้อมด้วยบาร์และพนักงานต้อนรับมากมาย
ผผู้ใช้ไม่ระบุชื่อI’m usually staying at Ritual hotel when in Torremolinos and always had a great experience… No this time when I didn’t see staff members at the reception being more flexible in order to satisfy customers request and experience.
When I made the reservation, specifying a strong preference for a room not located to the ground floor, upon arrival and check-in I was informed but the front desk that my assigned room was on the ground floor, directly contradicting the preference I had clearly stated in the booking notes.
I immediately raised the issue to the hotel staff reminding them of my prior request and I was told that the hotel was fully booked and not other rooms were available.
I strongly believe that my request could have been accommodated if they would have taken in consideration my enquiry during the room assessment … the clearly didn’t have mindset of customer centricity which was very disappointing.