โรงแรมใน Ancient Canal East Business District, หยางโจว 19.6% ของนักท่องเที่ยวเลือกพื้นที่นี้
ราคาต่อคืนเริ่มต้น:AED 132
9.8/10
สมบูรณ์แบบ
ผผู้ใช้ไม่ระบุชื่อการบริการของโรงแรมอบอุ่นและเอาใจใส่ ห้องที่ฉันอาศัยอยู่เป็นคลองนอกหน้าต่าง และมีเรือสําราญผ่านตอนกลางคืน ฉันไม่รู้สึกว่าฉันไม่ต้องล่องเรือเพราะในห้องยังมีความรู้สึกของการล่องเรือ เมื่อห้องเข้ามา มันทําให้ฉันรู้สึกสะอาดและเป็นระเบียบมาก เห็นรายละเอียดแล้วเป็นเช่นนั้น บัตเลอร์ Yao Yang มีความกระตือรือร้นมาก และฉันสามารถพบเขาได้ทุกวัน ช่วยฉันขนสัมภาระ ซักเสื้อผ้า และช่วยฉันได้เพียงประโยคเดียว ขอบคุณ Yao Yang ขอบคุณ He Yi Hotel
โรงแรมใน Ancient Canal East Business District, หยางโจว 19.6% ของนักท่องเที่ยวเลือกพื้นที่นี้
ราคาต่อคืนเริ่มต้น:AED 280
9.6/10
ดีเลิศ
UUntamedFootprintsThe lobby is well heated.
A coffee machine is found in the lobby. This is the only hotel that provides one in the lobby of the seven hotels that we stayed in. The coffee machine offers only espresso and americano.
On arrival, we opted to push our luggage on the ram so as to avoid lifting them while walking up the steps. But the entrance of the ram was blocked by e-scooters etc. We complaint to the front office staff and the problem was later rectified.
We were handed tooth brush by the front office staff upon check-in.
Only 1 key card was given. Most hotels give 2.
There are storage compartments for luggage available. But you have to do it yourself via some apps. Guests should not have to do this themselves.
Service ranges from average to poor.
Universal socket is not provided in the room.
Plastic bags are not provided with the rubbish bins. Unhygienic!
Refrigerator is cold.
There’s both air-conditioning and heating. Therefore, guests have a choice.
Auto-door closer is not installed for the room door. So we had to make sure that our door is locked when we leave the room.
Only a box of tissues was provided. Most hotels provide 2.
Toothbrush, shower cap, comb, hand towel etc was not replenished in the following day. Consequently, we wrote a list of the items and things that we needed done and place it on the bed for the room attendant to carry out.
We normally switch off all the lights in the room when we sleep. We only have the shower cubicle and toilet lights on. This can’t be done. We have to choose between all lights off or some lights on in the room as well. Consequently, we didn’t sleep well for five nights.
Range and quality of food is poor. Quantity is small.
Milk and yogurt are dispensed from machines.
Restaurant is heated.
Knife is not offered. I wanted one to spread the butter on the toast. However, forks are provided!
I had to switch on the toaster myself. I didn’t know how and a staff showed me. Then the staff asked me to switch it off after use. This is my first encounter with such a ridiculous breakfast situation! It is not my responsibility to switch off the toaster after use!
Service is poor. There are moments when the entire restaurant is void of service staff. They are either in the kitchen or dish-washing area.
There’s only one coffee machine and when it runs out of milk etc, one has to wait for a few minutes. This is below our expectations.
Brown sugar is not offered.
Butter was placed, in the same basket, with the jam. There were so few that I missed it.
It’s strange for breakfast table to have partitions especially after covid.
MMymy KhjThe staff were incredibly attentive and made me feel truly welcome throughout my stay. Their coffee is excellent, and the sweetest little kitten adds such a warm, homely touch to the place. The manager also gave me fantastic recommendations for local restaurants, which I really appreciated.
My room was very comfortable, with everything I needed. The hotel itself is perfectly located in a quiet, pleasant setting — ideal for relaxing while still being close to everything.
I absolutely loved my stay here and would recommend it a thousand times over!