ผผู้เข้าพักVery clean hotel with friendly and helpful staff. Lacked in amenities - no normal towels provided, No couch or table to use for sitting or eating. Only the bed with one pillow per guest was provided for all your needs. Even though I personally had no use for Chinese tv , it did not have one. Even though it is a new building the large space had rather Awkward layout with toilet lack of privacy and door hitting the commode when opening more than halfway.
Great, friendly and enthusiastic staff more than make up for the physical shortcomings however. We enjoyed our space. Being a new hotel, I am sure they can use my observations constructively and improve their facilities.
SStephen_LiWe had an amazing stay at the Sky Garden. It’s a beautiful renovated home in the old city. Inside, the decor is elegant and luxurious, even serving as a museum. The views from the terrace into the city are breathtaking. There’s only 10 rooms here so it truly feels like the staff is ready to address any needs and concerns. For us, they helped to set out afternoon tea, accommodate my mother’s needs in the dry weather, give us a tour through the city, washed our clothes, and transported us to the airport. We were very fortunate to have stayed here!
ผผู้เข้าพักI have stayed at other Campanile in China, Beijing and Shanghai and i love it so i choose this at Khasgar but i am disappointed with the amenities, breakfast, room and cleanliness.
First they give us wrong type of room instead of superior room they given comfort room.
I was asking what type of room on my room number, she just said it is correct room as staff given. When i show the room we got with the picture on the web, staff suddenly silent.
There is no body lotion in the room, as i had experience at other Campanile. There is AC in the room but when we want to make room cold, staff said the AC only for warmer so what he offered was to open the window.
Can you imagine? While we felt hot inside the room, but AC can only for warmer and at that time dust storm just happened so you can feel dust everywhere and can hear also people talking outside as window open. Along the corridor also dirty especially the area of lobby, restaurant, and lift. Breakfast only offered Chinese buffet, no coffee machine, no dessert, no yoghurt, no western food. I was really satisfied with breakfast at other Campanile.
ผผู้เข้าพักAmazing service from the staff.
Great location.
There's a food street nearby with fantastic food.
I stayed in the new wing.
The old wing has a long history since the founding of the city.
Worth the stay and the time here.