โรงแรมที่มีที่จอดรถในติรานา

Hello!I liked everything, but want to complain about one of your workers. His name is Elsit Koraj. In my room was not brush and toothpaste. I asked in reception about it, then Elsit Koraj said that he will tell workers to provide me. Then after 10 minutes he came by himself to my room, I wanted to take brush then he said “Can I come in? “. I thought he want to put by himself. But he entered to my room looked around then asked am I alone. Then asked if he can seat, it was very strange . Then I asked to leave my room. After 15 minutes he called to room phone and told “I was in gym, I ran, can I take shower in your room?”. I was angry and told that I will complain to him. That day was afraid to go down because thought only he is in reception and locked my door. Next day I wanted to complain and asked him to call administration. Then he blamed me that I allowed him to enter my room. what is this? What kind of service is this ? When I asked his full name he replied that no need to complain and than he has family and kids. I don’t care about it. You have to prevent others girls from it. That fact that I am young alone foreign girl not means that he can and tell anything he wants. I paid for what? I chose the best hotel for myself, paid not little money for what? For harassment? I was so annoyed and will leave my review everywhere and wil complain. You have to prevent others from him! Also when I asked to invite someone higher rank, he invited sale director. But he was just protecting his colleague telling how long he working there. He even didn’t listen me. I was post in instagram and tiktok, I have enough followers! If you will not take action in relation to him. Also he justified his actions by saying that he was checking whether I was a ********** or not and also accused me of letting him in!!!! What a humiliation!!!

ฉันได้พักที่โรงแรมนี้อย่างดีเยี่ยม! พนักงานเป็นกันเองและให้การต้อนรับตั้งแต่วินาทีที่ฉันมาถึง และห้องพักก็สะอาด กว้างขวาง และสะดวกสบายมาก สิ่งหนึ่งที่ฉันรู้สึกขอบคุณจริงๆ คือตู้เย็นขนาดเล็กในห้องที่เต็มไปด้วยเครื่องดื่ม คุณสามารถเพลิดเพลินกับสิ่งที่คุณชอบและชําระเงินเมื่อชําระเงิน ซึ่งสะดวกมาก ดาดฟ้าเป็นไฮไลท์อย่างแน่นอน มีวิวที่สวยงามซึ่งเหมาะสําหรับการพักผ่อน ถ่ายรูป หรือเพลิดเพลินกับทิวทัศน์ทั้งกลางวันหรือกลางคืน ชั้นล่างยังมีบาร์ชั้นเยี่ยมที่คุณสามารถผ่อนคลาย ผ่อนคลาย และดื่มเครื่องดื่มได้โดยไม่ต้องออกจากโรงแรม ฉันขอแนะนําโรงแรมนี้ให้กับทุกคนที่กําลังมองหาบริการที่ยอดเยี่ยม ความสะดวกสบาย และวิวที่น่าตื่นตาตื่นใจ ฉันจะกลับมาและกับเพื่อน ๆ ในครั้งต่อไปอย่างแน่นอน!

Execelente hotel y Fredy súper buena persona, perdí mi cartera en otra ciudad y Fredy envío a gente del hotel a buscármela, nació una amistad y mucho agradecimiento. Lo recomiendo al 1000000000000000%

We booked a total of 5 nights through Trip.com. Unfortunately, 3 of those nights were unsuitable for proper rest due to serious problems with the room. There was an extremely strong and unpleasant smell coming from the bathroom, which persisted for a long time. We reported the problem several times to the reception and also contacted the hotel by email, but unfortunately the issue was not adequately resolved. The smell was so strong that when we left the hotel, our clothes and personal belongings had absorbed the unpleasant smell, as well as the strong scent of the air freshener that was used to try to cover it. We fully understand that a technical problem or unpleasant smell may not necessarily be caused directly by the hotel. However, we believe that dealing with such a problem properly and in a timely manner is the hotel's responsibility. We booked this hotel in order to relax and enjoy our holiday, but unfortunately this was not possible. This was particularly difficult as we were travelling with our 8-year-old child, and our sleep was significantly disturbed for 3 nights. Despite reporting the problem several times, we did not receive any compensation or adequate solution from the hotel during our stay. We were also disappointed with the breakfast. We found the selection to be very limited and repetitive, and in our opinion it did not meet the standard we would reasonably expect from a 5-star hotel. Overall, we feel that the quality of the service and the conditions during our stay did not correspond to the standard advertised for a 5-star hotel.

A very lovely space with all essential amenities and easy accessibility to different tourist centres by foot. Would definitely stay here again.

Останавливались на одну ночь, месторасположение удобно, близко к автобусной станции. Номер не большой, есть чайник и чай. Большой торговый центр, на такси 5 минут, пешком 20. При отеле есть ресторан, но мы поздно приехали и поужинать не успели, хозяйка очень общительна.

The room was okay and everything but they wouldnt let us use the AC. I turned it on at night cuz my kids sleep better when its cooler, and they came up the stairs and shut the power off to our room. We needed our phones charged for the next day as we had big plans the next morning and we woke up to them dead. Also, on top of no power and AC or wifi, they yelled at us for leaving 2 shopping bags of garbage. Saying she just rents the rooms, shes not a maid. I was unaware that there was public dumpsters on the streets- I thought they were business owned like in the states where if you put trash in it you get fined. She also got mad that I stripped the beds before we left and I think was saying she had someone coming in an hour and now she will have to make them wait. So the whole experience was of that of staying at someones house when they dont want you there. Also I paid a $10 deposit and they didnt return it.

＞Reception quite unprofessional a bit rude Breakfast very poor Parking extra 5 euro which I did not know I do not prefer and do not advice for next time

Feedback Following Our Recent Stay Dear Management team, I tried to enjoy the stay but there were items that were very unprofessionally done. In our toom the TV was on NO signal were i reported it 3 times and then i gave up. Bathroom mirror light was not working with wires coming out from behind the mirror which were dangers. In the room there was no rack were you put the luggage we have to put it on the floor and we need to neel on the floor get out our items from my luggage (a person of 62 year old). We were at the 2 second floor and smell of rubbish was coming from the lifts shafts and from the stairs mostly all 6 days in the hotel. Food was Good but it need to get better with better training. I could see in a particular days the team was driven well and in order other days everything with the flow. At the entrance there is a pool on the left side but when you swim or walk in it pool bed tiles come out and missing this is very unprofessional work of upkeep. THe main pool which is the most centre of attraction which is nice and good they never hover the pool floor, when move in it you can feel the dust gravel under your feet. Waiters in the bars in some days were so exposited working for long hours in the hot environment staff cant stay for long time in such conditions. Pool floor deck needs high attention in the main whole they got tiles broken and not leveled you can easily get an accident. Wifi in the pool areas were not all supported and in the areas that were reached the banquet of internet was low. I work in hospitality and to improved your standards the management team need to go to the table and start working in the areas to get better and more profenialy. Serving the clients is not an easy job but there this that can make you all better and in higher standard. I'm not saying that everything was wrong but to get high level the management team need to work on several areas as i mentioned. I am not write this to make you feel bad but you have a wonderful place but with the new competitions around you can lose the market and the clients so start making yourself better and all staff work in teams with good strategy and results. At the end I don't need any compensation but its can help you be better. Regards, Grech (CEO in hospitality) I will not upload photos I don't want any harm. But I you need to seen on what i was referring I will send these to the management only.

I enjoyed my trip at the hotel. All staff were very kind. I was a little nervous because of the missing payment at the entrance. I was tired from the journey and they could have taken this into consideration and sent me to my room and then taken the remaining payment later. At least I expected such kindness. But my entire stay from that day onwards was so wonderful. The room was clean. However, the bathroom supplies were not as written and were missing. For example, it was written as there is a toothpaste. I did not buy toothpaste accordingly. But there wasn't. These are sensitive issues for me. And most people choose their hotel according to what is written in the room. If such sensitive issues are taken into consideration, the hotel is very wonderful, its location is central and you can almost go everywhere on foot (if you like walking). It is both quiet, the employees are great, the housekeeping lady is very polite and meticulous. Except for a few things, I was very pleased. If I go again, this is the hotel I will choose. Thank you for everything!