Such a disappointing experience, staff was always rude and seemed bothered. Rooms are extremely small with clear door showers, no privacy if someone walks in. I had an issue with my shower flooding all the way to the bedroom carpet over some of my shoes and when communicated the front desk they confronted me with “What did I do!?” To which i responded Just took a shower! i dont belive is my fault for some faulty drainage system. That night my boyfriend could not take a shower because they did not even offer to switch our room or get it fixed till the morning after. When the lady woke me up in the morning i kindly explained that I had a reservation to get to, to please come back after I had left maybe it was the language barrier but then she knocked again with a gentleman, my boyfriend let them in since we thought it was going to be a quick inspection, (I was getting dressed) and he just started working on it, I was not dressed decently and I told the lady that I needed to get out to which then she responded and you are going out like that!? What can I say, i believe good customer service should be a global thing when you are paying for a service then they just waited outside my door impatiently and I couldnt even take my time to get dress and it was my birthday. Overall this was just horrible, and it is not my first time in Paris so I would not blame it on the cultural difference this was specifically on this hotel which I dont recommend.
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